What is your warranty policy for products?

Asked 2 years ago
Build.com offers a warranty policy that generally aligns with the manufacturer's warranty for the products sold on their platform. This means that the specific terms and duration of the warranty may vary depending on the product and the manufacturer. Many manufacturers provide warranties that cover defects in materials and workmanship, ensuring that customers receive high-quality products. Typically, it is important for customers to carefully review the warranty information that accompanies each product listing on the Build.com website. This information usually includes details about the warranty period, coverage, and any necessary conditions that apply. Some manufacturers may require product registration or specific documentation to facilitate claims under the warranty. In some cases, Build.com may also offer additional support for warranty claims, which could include processing claims on behalf of the customer or providing guidance on how to resolve any issues that may arise. Customers should keep in mind that warranty coverage does not usually extend to damages resulting from misuse, accidents, or normal wear and tear. For the most accurate and detailed information regarding warranty policies for specific products, visiting the individual product page on the Build.com website is recommended. There, customers can find specific warranty details and any relevant contact information for further assistance.
Adam Goldkamp is the editor / author responsible for this content.
Answered Aug 7, 2025

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