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Budget Rent a Car Customer FAQ

Top Answers & How-to Guides

What is Budget Rent a Car's Phone Number?

The question we are asked most often is about how to talk to Budget Rent a Car customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I rent a car without a credit card?

Renting a car without a credit card can be challenging, as most rental car companies, including Budget Rent a Car, typically require Some locations of Budget may accept a debit card or a cash deposit, though these options often come with certain restrictions or requirements. For instance, customers using a debit card might need to provide proof of a return travel itinerary or may face additional verification steps. It is advisable for customers to check the specific policies of their chosen Budget location, as practices can vary by region. To find detailed information, including contact options, it is a good idea to visit the official Budget website. This resource will provide the most accurate and up-to-date information regarding payment methods accepted by Budget Rent a Car at your preferred location....
Ask any question you have about Budget Rent a Car customer service, get an answer now.

Recent Budget Rent a Car Customer Questions

Add fast break to an existing reservation

To add Fastbreak to your existing reservation, you will need to log into your account on the Budget Rent a Car website or app. There, you can access your reservation details and look for the option to add Fastbreak. Follow the specific instructions provided to complete the addition. If you encounter any issues, please refer to the support provided on the website.
Asked Nov 7, 2025 12:55 AM

would like to talk to someone about a cancelation due to emergency surgery

We're sorry to hear about your situation. Though we cannot personally assist you with cancellations, Budget Rent a Car has protocols in place to handle such situations. Please directly contact their customer service or cancellation department as soon as you can, so they can guide you through their specific process, which may include options for rearranging your booking or possibly issuing a refund, depending on the terms of your rental agreement.
Asked Apr 5, 2024 10:21 PM

Help me with my Budget Rent a Car customer service issue

Assistance and Support

How Do I File a Lost and Found Report with Budget Rent a Car?

This article describes how to file a lost and found report with Budget Rent a Car when you have accidentally left something behind...

What payment methods are accepted at Budget Rent a Car?

Budget Rent a Car typically accepts several payment methods to accommodate a variety of customers. The primary forms of payment include...

Can I rent a specific type of vehicle from Budget Rent a Car?

Budget Rent a Car typically allows customers to choose from a wide range of vehicle types based on availability at the specific rental To increase the likelihood of securing a particular type of vehicle, customers may want to make reservations in advance. It is also helpful to check the current inventory on the Budget website for the particular location to see what vehicles are available. Details regarding specific vehicle types and any associated policies can often be found directly on the Budget website. Customers may wish to review this information for the most accurate and up-to-date details on vehicle availability and rental options....

What should I do if I get into an accident with a rental car?

If an individual finds themselves in an accident with a rental car, there are several important steps to take to ensure safety and Once it is confirmed that everyone is safe, the individual should call the local authorities to report the accident. Obtaining a police report can be valuable for documentation purposes later on. It is essential to exchange information with the other party involved in the accident, including names, contact details, insurance information, and vehicle details. After tending to the immediate needs, the individual should contact the rental car company as soon as possible to report the accident. Budget Rent a Car typically provides specific instructions to follow in the event of an accident, and it is important to adhere to their guidelines. Individuals may be required to fill out an accident report provided by the rental company, which will document the incident thoroughly for their records. Additionally, it is advisable for individuals to notify their own insurance provider about the accident, especially if they have applicable coverage that could come into play regarding any damages or liabilities. Finally, reviewing the terms and conditions of the rental agreement can be beneficial, as it typically outlines the insurance policies, coverage limits, and other relevant details. For specific information regarding procedures and any necessary contacts, individuals are encouraged to look at the official Budget Rent a Car website where they can find guidance on accidents and insurance coverage....

Rental Requirements

What are the requirements for renting a car from Budget Rent a Car?

To rent a car from Budget Rent a Car, there are several requirements that customers must meet. Firstly, the renter must be at least A valid driver's license issued in the country where the rental is being made is required, and in some cases, an international driver’s permit may be necessary for travelers from abroad. Customers should also present a major credit card in their name for payment; some locations may accept debit cards but may have additional criteria. Furthermore, a reservation may be required, which can typically be made online or via telephone. It is advisable to check the current web page for any specific conditions or requirements that may vary by location or vehicle type, as these details can change....

How old do I need to be to rent a car from Budget Rent a Car?

To rent a car from Budget Rent a Car, the minimum age is generally twenty-one years old in most locations. However, it is important...

What documents do I need to bring when renting a car?

When renting a car, it is important to have the necessary documents ready to ensure a smooth rental experience. Generally speaking, Another important document is a credit card in the name of the primary renter. This is typically required to cover the rental costs, as well as any potential damages or additional charges that may arise during the rental period. Some locations may accept debit cards, but it is often advisable for renters to verify the specific payment policies in advance, as they can vary by location. In many cases, renters are also encouraged to bring any reservation details, such as the confirmation number, and identification that may be required to verify identity, especially if the rental is being made on behalf of someone else. This can include a passport or a government-issued ID if it is relevant to the reservation. Lastly, if a person is renting on behalf of a company or organization, they may need to provide additional documentation such as a company identification or authorization letter. For the most accurate and up-to-date information regarding required documents, it is beneficial to refer to the current policies available on the Budget website or the specific rental location page....

Are there any age-related fees for young drivers?

Budget Rent a Car typically imposes additional fees for young drivers, defined as those under the age of twenty-five. These fees are...

Can I rent a car without a credit card?

Renting a car without a credit card can be challenging, as most rental car companies, including Budget Rent a Car, typically require Some locations of Budget may accept a debit card or a cash deposit, though these options often come with certain restrictions or requirements. For instance, customers using a debit card might need to provide proof of a return travel itinerary or may face additional verification steps. It is advisable for customers to check the specific policies of their chosen Budget location, as practices can vary by region. To find detailed information, including contact options, it is a good idea to visit the official Budget website. This resource will provide the most accurate and up-to-date information regarding payment methods accepted by Budget Rent a Car at your preferred location....

Rental Policies

Can I extend my rental period with Budget Rent a Car?

Yes, it is possible to extend a rental period with Budget Rent a Car. Generally, if a customer wishes to extend their rental, they...

What is the cancellation policy for reservations at Budget Rent a Car?

Budget Rent a Car typically has a cancellation policy that depends on the type of reservation made. For most standard reservations, In the case of pre-paid reservations, which often require full payment at the time of booking, the cancellation policy may be different. Pre-paid reservations may require cancellation within a certain period before the rental begins in order to receive a refund. If the cancellation occurs after this period, the customer may not receive a refund. It is important for customers to read the specific terms outlined during the reservation process. Budget Rent a Car typically provides these details on their website and within the confirmation email sent after booking. Customers can find additional information regarding cancellation policies by visiting the current web page or the FAQ section related to reservations. This will ensure that they have the most accurate and up-to-date information regarding their specific booking situation....

Can I add an additional driver to my rental at Budget Rent a Car?

Yes, Budget Rent a Car does allow customers to add an additional driver to their rental agreement. However, it is essential that all In some cases, certain individuals may be able to add to their rental at no extra charge. For instance, spouses or domestic partners might qualify for complimentary additional driver status, depending on the specific rental terms. It is also wise to have all drivers understand the rental policy and their obligations, such as being liable for damages incurred during the rental period. To get the most accurate and updated information regarding additional drivers and any associated fees, checking Budget's current web page is recommended....

What is the fuel policy for Budget Rent a Car rentals?

Budget Rent a Car typically offers a fuel policy that allows customers to choose how they wish to handle fuel during their rental period. The second option may involve Budget providing a pre-purchase of fuel service. Under this policy, customers can pay in advance for a full tank of fuel at a specified price when they pick up the vehicle. If customers choose this option, they can return the vehicle without worrying about refueling, but they should be aware that they will not receive any refund for unused fuel. It is important to note that specific fuel policies may vary by location or rental agreement, so customers should refer to the terms provided at the time of rental or look for detailed information on budget.com for the most accurate and relevant guidelines. Understanding these policies can help to make the rental experience smoother and more convenient....

Are there any mileage restrictions for Budget Rent a Car rentals?

Budget Rent a Car typically offers different rental options regarding mileage restrictions, which can vary based on the specific rental It is important for customers to carefully review the terms and conditions associated with their specific reservation, as the mileage policy can be influenced by factors such as the rental duration and the geographical area. In some cases, long-distance renters may be able to negotiate specific terms regarding mileage. To obtain the most accurate and up-to-date information regarding mileage restrictions for a particular rental, it is advisable to check the current web page of Budget Rent a Car. This will provide details specific to the rental location and vehicle type, ensuring customers have the necessary information to plan their trip effectively and avoid any unexpected fees....
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