Brown Shoe Company, Inc. Customer FAQ

Top Answers & How-to Guides

How do I Contact Brown Shoe Company, Inc. Customer Service?

The question we are asked most often is about how to talk to Brown Shoe Company, Inc. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Brown Shoe Company, Inc. have a mobile app?

Brown Shoe Company, Inc. does not currently offer a dedicated mobile app. However, customers can access information about their products...
Ask any question you have about Brown Shoe Company, Inc. customer service, get an answer now.

Product Information

What products does Brown Shoe Company, Inc. offer?

Brown Shoe Company, Inc. is well known for offering a wide array of footwear products suitable for various occasions and consumer needs. The company is associated with several well-recognized brands, one of which is Naturalizer, known for its comfortable women's footwear. Another popular brand is Dr. Scholl’s, which specializes in comfort-oriented shoes for both men and women. They also offer products from the famous brand LifeStride, which focuses on stylish and comfortable options for women. Additionally, Brown Shoe Company, Inc. has a presence in the athletic footwear market with their brand called BOC by Born, which targets both fashion and comfort. It is important to note that the specific products offered by Brown Shoe Company, Inc. may vary over time, so exploring the current offerings on their website can provide the most up-to-date information about their available footwear styles and brands....

Are there any size guides available for Brown Shoe Company, Inc.'s products?

Brown Shoe Company, Inc. does provide size guides for their various footwear products to assist customers in finding the right fit....

Are there care instructions for the shoes?

Brown Shoe Company, Inc. typically provides care instructions that can help extend the life of their footwear products. Although specific...

Store and Location

Where are Brown Shoe Company, Inc.'s retail stores located?

Brown Shoe Company, Inc. operates a variety of retail brands and stores across different locations, primarily within the United States....

Does Brown Shoe Company, Inc. have a mobile app?

Brown Shoe Company, Inc. does not currently offer a dedicated mobile app. However, customers can access information about their products...

Discounts and Promotions

Does Brown Shoe Company, Inc. offer any discounts or promotions?

Brown Shoe Company, Inc. occasionally offers various discounts and promotions throughout the year. These offers may vary based on the While the company may implement promotional discounts through specific retailers or online stores, it is essential for consumers to stay informed about these opportunities. Typically, the best way to learn about current or upcoming promotions is to visit the official Brown Shoe website or the websites of its various brand partners. There, customers can often find information regarding ongoing sales, special offers, and clearance events. Additionally, subscribing to newsletters or following social media accounts related to Brown Shoe Company, Inc. can also be beneficial for staying updated on potential discounts. Customers are encouraged to regularly check these sources to ensure they do not miss out on any valuable offers. Overall, while Brown Shoe Company, Inc. does provide discounts from time to time, the availability and specifics of these promotions can change frequently....

Does Brown Shoe Company, Inc. have a rewards program?

Brown Shoe Company, Inc. operates several brands that may have unique loyalty or rewards programs tailored specifically for their customers....

Can I find exclusive online offers on your website?

Brown Shoe Company, Inc. frequently provides exclusive online offers and promotions through its website, which features a variety of...

Order and Payment

What is Brown Shoe Company, Inc.'s return policy for online purchases?

Brown Shoe Company, Inc. has a clear return policy for online purchases that is designed to provide customers with a smooth and satisfactory In many cases, items must be returned in their original condition, which usually means they should be unworn, undamaged, and in the original packaging. This is essential for ensuring that the returned products are suitable for resale. Customers are often responsible for return shipping costs, although some promotions or specific circumstances may make return shipping free. For items that are defective or incorrectly sent, customers generally have a different process that may allow them to return their products at no additional cost for shipping. Refunds are usually processed back to the original payment method once the returned items are received and inspected by Brown Shoe Company, Inc. Policies can change, and there may be specific stipulations or exceptions based on current promotions or seasonal sales, so it is always advisable to check the official website for the most up-to-date information regarding returns. This can provide the needed details on how to initiate a return and any additional criteria that customers should be aware of....

Can I cancel or modify my order after it has been placed?

Once an order is placed with Brown Shoe Company, Inc., there is often a limited window of time during which customers can modify or To determine the specific policy regarding order changes or cancellations and to find out if your order is eligible, it is best to visit the current web page for Brown Shoe Company, Inc. There, you will be able to find detailed information relevant to your order and any steps you may need to follow. Always ensure to review the order confirmation and the terms of service at the time of purchase, as these documents contain important information regarding modifications and cancellations....

What payment methods does Brown Shoe Company, Inc. accept?

Brown Shoe Company, Inc. typically accepts a variety of payment methods to accommodate its customers. These generally include major In addition, some locations might accept debit cards and store gift cards if applicable. It is important to note that payment methods can vary depending on the specific retail location or the online platform. For the most accurate and up-to-date information regarding payment options, customers are encouraged to visit the current website of Brown Shoe Company, Inc. This way, they can view any specific details about accepted payment methods at their desired purchasing platform or location....

Company Information

Can I purchase gift cards from Brown Shoe Company, Inc.?

Brown Shoe Company, Inc. does not sell gift cards directly. However, it is important to note that the various brands and retailers...

What is the history of Brown Shoe Company, Inc.?

Brown Shoe Company, Inc. has a rich history that dates back to its founding in 1878 by George Warren Brown in St. Louis, Missouri. Throughout the years, Brown Shoe Company has encountered several key developments. In the early 1900s, it began acquiring smaller companies, which helped broaden its product range and market reach. The company also ventured into manufacturing and retail, establishing significant milestones such as the introduction of its first line of women's shoes. By the mid-twentieth century, Brown Shoe Company was recognized as a leader in the footwear industry, producing popular brands that appealed to various consumer segments. In the 1970s and 1980s, Brown Shoe Company solidified its presence through strategic acquisitions, including notable brands and companies. This expansion allowed the company to diversify its offerings and cater to an increasingly fashion-conscious public. Additionally, Brown Shoe began investing heavily in marketing and advertising, which further enhanced brand visibility. Entering the twenty-first century, Brown Shoe Company adapted to changing markets and consumer preferences by focusing on e-commerce and developing sustainable practices in manufacturing. The company has continued to adapt to trends, embracing technology and environmental responsibility in its operations. Today, Brown Shoe Company, Inc. is known for its portfolio of well-respected brands, catering to various segments of the footwear market, including athletic, casual, and fashion footwear. The company has a legacy that reflects resilience and innovation, positioning it as an enduring presence in the footwear industry. For more current information, it may be helpful to visit the official website of Brown Shoe Company, Inc....

Help me with my Brown Shoe Company, Inc. customer service issue

Ask any question you have about Brown Shoe Company, Inc. customer service. We will do our best to get you answers right away.
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!