What is Brown Shoe Company, Inc.'s return policy for online purchases?

Brown Shoe Company, Inc. has a clear return policy for online purchases that is designed to provide customers with a smooth and satisfactory experience. Typically, customers are permitted to return items within a certain time frame, often around thirty days from the date of purchase. This allows consumers to try their shoes and evaluate their fit and comfort before making a final decision. In many cases, items must be returned in their original condition, which usually means they should be unworn, undamaged, and in the original packaging. This is essential for ensuring that the returned products are suitable for resale. Customers are often responsible for return shipping costs, although some promotions or specific circumstances may make return shipping free. For items that are defective or incorrectly sent, customers generally have a different process that may allow them to return their products at no additional cost for shipping. Refunds are usually processed back to the original payment method once the returned items are received and inspected by Brown Shoe Company, Inc. Policies can change, and there may be specific stipulations or exceptions based on current promotions or seasonal sales, so it is always advisable to check the official website for the most up-to-date information regarding returns. This can provide the needed details on how to initiate a return and any additional criteria that customers should be aware of.