How Do I Fix a Broken Boost Mobile Phone If I Have Insurance?

Introduction

Boost Mobile offers three phone protection plans to its customers: Boost Shield, Boost Protect, and Boost Protect with AppleCare Services. The coverage includes accidental and water damage, and out-of-warranty breakdowns. So, if your device has mechanical or electrical issues or has been damaged by liquid, contact Boost Mobile. Tell them what happened and provide relevant proof to get your claim approved. Some programs may allow unlimited claims, and you can get a replacement for a damaged or stolen phone. Are you trying to get a Boost Mobile phone fixed? Read this helpful guide for step-by-step instructions.

Click Start a Claim

Boost's phone protection plans can cover water damage, out-of-warranty damage, and electrical or mechanical malfunctions. To get started with the claims process, visit Boost Mobile's Claims page and click Start a Claim.

Enter the Enrolled Mobile Device Number

How many phone numbers are in your account? You can type in any phone number associated with your account. After filling out the required info, click Next. Then, follow the on-screen instructions for filing a claim.

Note that only the primary holder can file a Boost Mobile claim. It's also crucial that you stay on top of your bills, so that your Boost Protect won't be put on hold. The maximum value of each claim is about $3,000, depending on the device. Those with AppleCare also get access to 24/7 Apple Support and Apple-certified parts. Battery service is also included in the warranty.

File a Claim by Calling the Claims Department

If you prefer not to file a claim online, feel free to reach out to Boost Mobile via phone. Just make sure you are the account holder, and you can verify your identity. Customers who need a replacement for their damaged phone must return the broken device within 10 days of receiving the new phone. Otherwise, they will be charged a non-return fee.

Track Your Claim Status

You can also track the status of your claim online. Go to the website, click Check Claim Status and enter your wireless mobile number. If your claim is approved, it's possible to get the repaired device as early as the next business day.

If you have a Boost Mobile phone with no protection yet, there is still time to enroll it in Boost Protect. You're still eligible if you bought the device within the last 30 days. Make sure that your phone also doesn't have any damage upon enrollment and is fully functioning. Otherwise, you may no longer be eligible to enroll the device for Boost Protect. For those planning to get a new phone, the coverage kicks in right after enrolling your device. Those with AppleCare also get access to thousands of Apple service providers.

Conclusion

With Boost Mobile's Boost Protect, you have peace of mind knowing that you can get a damaged device repaired and even replaced. No need to worry about broken screens as this is covered in your plan. Additionally, you have access to around-the-clock premium technical support. Those who just purchased a new Boost Mobile device can enroll in Boost Protect online, via the app, by visiting a store, or by calling the customer service hotline. Are you still having issues with filing or tracking a claim? Don't hesitate to get in touch with Customer Support today.