Booking.com Customer FAQ

To book a trip with Booking.com, go to the official website and enter the location, dates and the number of people who will be on the...

Yes, Booking.com allows users to book a room for someone else. When making the reservation, the individual booking the room can enter...

To find properties that fit your budget on Booking.com, you can follow a simple and effective process. Start by visiting the Booking.com Additionally, Booking.com often provides sorting options that allow users to organize the displayed listings by price, allowing you to see the most affordable options first. It can also be helpful to look for properties that feature discounts, promotions, or offer flexible cancellation policies, as these can make staying within your budget easier. Remember to review the details and amenities of each property to ensure they meet your needs while still adhering to your budget. For more specific assistance or resources, the Booking.com website can provide further information....

If you're planning to cancel your reservation with Booking.com, make sure you have fully read and understood the cancellation policy...

Experiencing a global pandemic temporarily changed the world when life stood still in an effort to isolate the pandemic. Yet, travelers...

Sign in to your account and select Refunds to request a refund from Booking.com. Select the reservation that you want to cancel, then...

Booking.com works with a wide range of travel-related businesses. Cancellation policies vary by business. To learn more about cancellation...

Making changes to your Booking.com reservation is possible but what changes can be made is determined by the property at which you're...

If you want to cancel your Booking.com reservation, we can help. First, use your Booking.com login information and "Sign In" on the...

Booking.com has a cancellation policy that varies depending on the individual accommodation and the specific reservation. Generally, For reservations that include free cancellation, travelers typically may cancel without penalty within the specified timeframe stated during booking. Those who have made a reservation with a non-refundable policy may have limited options, but it is often recommended to reach out to the accommodation directly to explain the situation. Some properties may exercise flexibility during extraordinary circumstances. travelers are encouraged to read the cancellation policy carefully when making a reservation, as it is clearly highlighted during the booking process. Additionally, any updated policies or special arrangements in regard to emergencies will often be noted on the accommodation's page. For the most accurate and up-to-date information on a specific reservation, it would be beneficial to refer to the relevant booking confirmation or check the current web page for contact information related to cancellation inquiries....

Visit the Dispute Resolution Center if you have a complaint about a property you booked with Booking.com. Enter your personal information...

If you made a reservation with Booking.com and found a charge on your bill that you believe is a mistake, you can dispute the charge...

If you see that a hotel on Booking.com has charged you twice, it's important to seek a resolution promptly. To start the process, go...

Booking.com's Customer Support team is available 24/7 for inquiries, feedback, and complaints about bookings or stays. Access the Help...

If you tried to book something with Booking.com, the company should have sent out a confirmation email soon after. If you didn't get...

Booking.com does not have a universal pet policy, as the rules regarding pets can vary significantly between different accommodations It is essential for travelers to read the pet policy listed on the specific property's page before making a reservation to ensure compliance with their requirements. Properties often provide detailed information about their pet policies in the amenities section or within the description. For the most accurate and up-to-date information, users are encouraged to check the particulars on the Booking.com website during their search process. This ensures that travelers find a suitable option that meets their needs while accommodating their furry friends....

Booking.com provides flexibility for travelers with different check-in and check-out needs, but the policies may vary depending on On the other hand, if a guest needs to check out early, they should also check the property’s cancellation or modification policies. Some accommodations might allow early check-out without any issues, while others may have specific requirements or fees associated with leaving before the scheduled time. To ensure a smooth experience, guests are encouraged to review the property's specific policies on their Booking.com reservation page. This will provide the most accurate information regarding check-in and check-out flexibility for the chosen accommodation. Generally, communication with the property can significantly enhance the travel experience....

To edit or change a booking made through Booking.com, the user would typically need to follow a few steps. First, the user should log By selecting the specific booking they wish to modify, the user will generally see options for changing dates, guest details, or other relevant information, depending on the policies set by the accommodation provider. It is important for the user to review the cancellation policies and any potential fees that may apply when making changes. If the user booked a non-refundable rate or has specific restrictions, they might find that some changes are not permitted. In such cases, Booking.com provides relevant information about the booking terms. Users should carefully read these details to understand their options. For more specific instructions or to handle complex changes, it is advisable to refer to the help section on the Booking.com website, which may provide additional guidance tailored to their situation....

You need to create a business account to list your property on Booking.com. to delete the account is a straightforward process. If...

Booking.com is a trusted platform for travelers, allowing direct hotel bookings worldwide. Despite smooth processes, issues can arise....