How do I request a replacement ID card?

Asked 2 years ago
To request a replacement ID card from Blue Cross Blue Shield, the member should typically follow a straightforward process. Most BCBS plans allow members to request a new ID card through their online member account. By logging in to the secure account, members can navigate to the section for ID cards, where they will find an option to request a replacement. Alternatively, members may also be able to request a replacement card via the mobile app, if their BCBS plan offers one. If the member prefers to speak with someone directly, they can consider calling the customer service number listed on their existing insurance documents or on the Blue Cross Blue Shield website. It is important for members to check the specific policies and procedures pertaining to their individual BCBS plan, as these can vary. For the most accurate and up-to-date information, it might be useful to visit the current web page for guidance on how to proceed.
Christian Allen is the editor / author responsible for this content.
Answered Jul 12, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Blue Cross Blue Shield?

If you need to call Blue Cross Blue Shield customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Blue Cross Blue Shield

Blue Cross Blue Shield

Find a list of many popular Blue Cross Blue Shield questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Blue Cross Blue ShieldBlue Cross Blue Shield Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!