What should I do if my Blue Cross/Blue Shield card is lost or stolen?

Asked 5 months ago
If your Blue Cross/Blue Shield card is lost or stolen, it is important to take immediate action to protect your personal information and ensure you continue to receive your health care coverage. First, you should check with your healthcare providers to see if they have any record of your card or can help you verify your coverage in the meantime. Next, you should report the loss or theft of your card to prevent any unauthorized use of your insurance information. Blue Cross/Blue Shield usually has a process in place for reporting such incidents, which you can find on their official website. They may require you to provide some personal information to verify your identity. Once you report the situation, you can request a replacement card. The process for obtaining a new card often involves submitting a request through their website, by phone, or through a member services portal if available. Be sure to monitor your account statements for any unusual activity while you await your new card. This proactive approach can help ensure your information remains secure.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 10, 2025

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