What do I do if I lose my Anthem insurance card?

Asked 4 months ago
If an individual loses their Anthem Blue Cross & Blue Shield insurance card, there are a few steps that can be taken to obtain a replacement. Firstly, it is advisable to check the Anthem website for guidance on how to access account information and request a new card. Many individuals can log into their member account online to either order a new card or access a digital version of their insurance card that can be used temporarily. Additionally, it is important to confirm that personal information, such as name and address, is up to date to ensure the accuracy of the new card. If necessary, members can also reach out to Anthem through the contact information found on their website to inquire about further steps or assistance in recovering an insurance card. It is always a good idea to keep a record of policy numbers and contact details for future reference.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 21, 2025

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