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Ben & Jerry's Customer FAQ

Top Answers & How-to Guides

What is Ben & Jerry's's Phone Number?

The question we are asked most often is about how to talk to Ben & Jerry's customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any special events or promotions coming up?

Ben & Jerry's frequently hosts a variety of special events and promotions throughout the year, celebrating everything from new flavor To stay updated on any upcoming events or promotions, it is advisable to explore the current web page of Ben & Jerry's. The website often features announcements, news about their latest flavors, and details on local events happening at specific Scoop Shops. Enthusiasts of Ben & Jerry's are encouraged to check regularly, as these promotions can vary by location and may be time-sensitive. Engage with the brand's social media channels for more timely updates as well....
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Flavors and Offerings

What flavors does Ben & Jerry's offer?

Ben & Jerry's has a delightful range of flavors that cater to a variety of taste preferences. Their core offerings include classic In addition to their regular flavors, Ben & Jerry's is known for creating collaborative flavors with various organizations and personalities, adding to their diverse selection. They even offer non-dairy options that are just as indulgent and enjoyable as their traditional offerings, ensuring that everyone can partake in the joy of ice cream, regardless of dietary preferences. It is worth noting that flavor availability may vary by location and season, so checking the Ben & Jerry's website or a local scoop shop can provide the most up-to-date information on the flavors currently being offered....

Does Ben & Jerry's offer dairy-free options?

Yes, Ben & Jerry's does offer dairy-free options for those who are lactose intolerant or prefer non-dairy alternatives. The company...

Are Ben & Jerry's products gluten-free?

Ben & Jerry's offers a variety of ice cream flavors, some of which are gluten-free. While many of their flavors do not contain gluten...

Does Ben & Jerry's offer any vegan ice cream flavors?

Yes, Ben & Jerry's does offer a selection of vegan ice cream flavors. These flavors are made using a base of almond milk, which provides...

How can I find nutritional information for your flavors?

Ben & Jerry's provides detailed nutritional information for all of their flavors on their website. To access this information, one...

Do you have any special collaborations or flavors available?

Ben & Jerry's is known for its creative and exciting collaborations and limited-edition flavors, which often reflect current trends Availability of these special collaborations and flavors can vary by location and season. It is advisable for fans to check the official Ben & Jerry's website or visit their local Scoop Shop to stay updated on the latest offerings. The website often provides information about new flavors, limited-time releases, and seasonal items, ensuring customers do not miss out on their favorite treats. Be sure to explore those resources to find out what special collaborations may be available near you....

Location and Availability

Where can I find a Ben & Jerry's scoop shop?

Ben & Jerry's scoop shops can be found in various locations across the world, including the United States and several international...

Can I order Ben & Jerry's ice cream online?

Yes, customers can order Ben & Jerry's ice cream online through various platforms. Several grocery delivery services offer Ben & Jerry's...

Can I send Ben & Jerry's ice cream as a gift?

Ben & Jerry's does offer gift options for their beloved ice cream, including the possibility of sending ice cream as a gift, depending It is important to check the current web page for information regarding shipping and availability in your area, as ice cream can have specific requirements for maintaining its quality during transit. This ensures that your gift arrives in perfect condition and is ready to be enjoyed. Sending the gift of Ben & Jerry's ice cream can certainly brighten someone's day and make for a memorable present....

Can I order Ben & Jerry's ice cream for delivery?

Yes, customers can order Ben & Jerry's ice cream for delivery through various platforms. Many ice cream lovers utilize food delivery...

Customer Experience

What is the mission of Ben & Jerry's?

The mission of Ben & Jerry's is centered around three interconnected principles: product quality, economic viability, and social responsibility. In terms of economic viability, Ben & Jerry's seeks to operate a successful and responsible business that benefits both its employees and the communities in which it operates. This includes providing fair wages, fostering a positive workplace culture, and supporting local economies. Moreover, social responsibility is a vital element of their mission. Ben & Jerry's has been known for advocating for various social and environmental issues, including climate change, racial justice, and fair trade practices. Through their initiatives and partnerships, they strive to make a positive impact on society, aligning their business practices with their core values. For further information about Ben & Jerry's mission and current initiatives, interested individuals might consider visiting the official website....

What should I do if I have a complaint about a product?

If a customer has a complaint about a product from Ben & Jerry's, there are a few steps they can follow to express their concerns. Subsequently, individuals can consider visiting the official Ben & Jerry's website, where there may be specific guidance on how to submit feedback or complaints. Many companies, including Ben & Jerry's, value customer feedback and often have a system in place for addressing concerns. Customers may find an option to share their experiences or to submit inquiries directly online. Providing honest and constructive feedback can help improve future products and the overall customer experience....

How can I find out about new flavors?

To stay updated on new flavors from Ben & Jerry's, it is best to check their official website regularly. The website often features...

Do you have a loyalty program for frequent customers?

Ben & Jerry's does not have a traditional loyalty program in the way that some businesses do, but they often reward their frequent If individuals are interested in staying updated on promotions, it might be helpful to check Ben & Jerry's official website or sign up for any newsletters or social media updates they offer. This can provide information on current deals and promotional activities that enthusiasts can take advantage of. Overall, while there is not a specified loyalty program, Ben & Jerry's recognizes and appreciates its loyal customers in various engaging ways....

What is your policy for allergens in your products?

Ben & Jerry's places great importance on customer safety and satisfaction, particularly when it comes to food allergens. They take Moreover, Ben & Jerry's follows strict protocols to avoid cross-contamination during production, although they acknowledge that their ice cream is produced in a facility that handles various allergens. It is crucial for customers with food allergies or sensitivities to check the flavor descriptions on their packaging or visit their website for the most current allergen information. There, consumers can find a comprehensive guide to ingredients and allergen details for each flavor. For any specific concerns or questions about individual flavors or ingredients, it is always advisable to consult the information available on the official Ben & Jerry’s website. This approach ensures that consumers are well-informed and can make safe choices while enjoying their favorite ice cream....

Are there any special events or promotions coming up?

Ben & Jerry's frequently hosts a variety of special events and promotions throughout the year, celebrating everything from new flavor To stay updated on any upcoming events or promotions, it is advisable to explore the current web page of Ben & Jerry's. The website often features announcements, news about their latest flavors, and details on local events happening at specific Scoop Shops. Enthusiasts of Ben & Jerry's are encouraged to check regularly, as these promotions can vary by location and may be time-sensitive. Engage with the brand's social media channels for more timely updates as well....

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