How Do I Change My Bank of America Atm or Debit Card Pin?

In a nutshell: Changing your Bank of America card's PIN is essential for security, particularly after identity theft or employee departures. The process varies for personal and corporate cards. If you forget your PIN or experience issues using the card, contact Bank of America promptly. For personal cards, you can change your

Introduction

There are a lot of good reasons to change your Bank of America card's PIN. It's a good idea to do it periodically as a safety procedure. If you've had recent problems with identity theft, changing your PIN is a good precaution against future monetary theft. If you have control of a corporate card, you should change the PIN whenever an employee who used the card leaves the company. You need to change it if you forgot your PIN. The process is a little different depending on whether you want to change the PIN of a personal or corporate card.

What You'll Need

If your Bank of America card is not working and you are sure you are using the correct PIN, contact a Bank of America representative immediately. Something might be seriously wrong, and you need to deal with the problem sooner rather than later.

If you have a personal card from Bank of America, go to the Bank of America financial center and ATM locator page.

Bank of America financial center and ATM locator
If you wish to change the PIN of a corporate card, skip to step 8.
If you forgot your card's PIN, skip to step 15.

How Do I Change My Bank of America Atm or Debit Card Pin? (Step 1)

Enter your address or ZIP code in the text field at the top of the screen then click on the Search button.

Note the location of the nearest convenient Bank of America ATM.

Go to the ATM, inset your card into the machine, and enter your current PIN.

Select More Options from the menu.

Select Change PIN.

Follow the prompts to finish changing the PIN of your Bank of America personal card.

Go to the Bank of America Global Card Access page.

Bank of America Global Card Access

How Do I Change My Bank of America Atm or Debit Card Pin? (Step 8)

Enter your log in information in the text fields on the left side of the page to log in to your Bank of America Global Card Access account.

Select the "Change your PIN" option from the Quick Access menu.

Enter the security code from the back of your card when prompted.

Enter your card's current PIN when prompted.

Enter a new PIN and confirm it.

Click on the Submit button.

Go to the Bank of America financial center and ATM locator page.

Bank of America financial center and ATM locator

How Do I Change My Bank of America Atm or Debit Card Pin? (Step 15)

Find a convenient bank location and click on it for more details.

Find the bank's phone number and call it to ask for an appointment to change your card's PIN, telling the representative that you cannot remember your current PIN.

Collect any documentation you can that you can use for the appointment, such as a government-issued photo ID, bank statements, and your bank card.

Go to the appointment at the appointed time and tell the representative that you want to change your card's PIN.

Conclusion

If you need any help or have any questions, call a Bank of America customer service representative. The call center is open from 8:00 am to 11:00 pm EST on weekdays and 8:00 am to 8:00 pm EST on weekends.

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