How Do I Close My Account with Bank of America?
In a nutshell: To close a Bank of America account, you must do so in person, by mail, or by phone since online closure is not available. Before proceeding, consider exploring other account options. For mail closure, have the request notarized if your balance exceeds $25,000, and send the completed form
Introduction
If you have an account with Bank of America but have decided to pursue other banking options then you need to learn how to close your account. Although there is no way to do so online, you can do so in person, by mail, or by phone.
What You'll Need
Before you close your account, you might want to look at other types of account that Bank of America has to offer, to see if a different type of account can provide what you are looking for without the hassle of switching banks.If you want to close your account by mail, you must have your account closing request form notarized if you have more than $25,000 in the account.You do not need to have another account ready to close out your Bank of America account. You can have them make out a cashier's check for the amount you have in your account.If you want to close your account by phone, make sure you have your membership number and account number with you when you do.
Go to the Bank of America location finder.
Bank of America location finder
To close your account by mail, skip to step 11.
To close your account by phone, skip to step 15.
Enter your ZIP code or city name into the text field near the top of the screen.
Find a convenient nearby location.
Go to the Bank of America home page.
Bank of America home page
Scroll down until you find the "Schedule an appointment" link under the "Connect with Us" header and click the link.
Click on the "Checking and Savings" link in the "Everyday Banking" section.
Check the "Other" box, write "close account" in the text field that appears, and click the Next button.
Enter the address of the convenient location you found earlier in the text field provided and click the Find Locations button.
Follow the prompts to finish scheduling an appointment to close your account in person.
Go to that location at the agreed-upon date and time.
Go to the Bank of America account closing request form.
Bank of America account closing request form
Print out a copy of the form.
Fill it out.
Mail the form to Bank of America.
Mail it to:
Bank of America
FL1-300-03-15
PO Box 25118
Tampa, FL 33622-5118
If you need it expedited and are willing to pay for overnight mail service, send it to:
Bank of America
National Service and Solutions
FL1-300-03-15
4909 Savarese Circle
Tampa, FL 33634-2413
To close your account over the phone, you can also call a Bank of America customer service representative.
Bank of America customer service
The customer service center is open from Monday to Friday from 8:00 am to 11:00 pm EST and Saturday and Sunday from 8:00 am to 8:00 pm EST.
Conclusion
It may be worth speaking to a Bank of America representative before closing your account. Sometimes, the bank will make you an offer to see if it can convince you to stay.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for Bank of America Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Bank of America in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Close My Account with Bank of America? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.