How does the claims process work for life insurance policies?

Asked 4 months ago
The claims process for life insurance policies, including those offered by Ameritas Life Insurance Company, generally involves several key steps. First, it begins when the policyholder's beneficiaries encounter the unfortunate event of the policyholder's passing. The beneficiaries will typically need to gather necessary documents, such as the death certificate and the insurance policy itself. Once the required documents are collected, the beneficiaries should reach out to Ameritas to initiate the claims process. While I do not recommend contacting Ameritas Life Insurance Company directly, information on how to do so can often be found on their current web page. It is important for beneficiaries to provide accurate and complete information to facilitate a smooth claims experience. After the claim has been submitted, Ameritas will review the provided information to verify the policy details and confirm coverage. This review may include checking if the policy was active and evaluating whether the cause of death falls within the terms of the policy. The length of this review process can vary depending on the specifics of the claim, but Ameritas endeavors to process claims efficiently and in a timely manner. Following the review, if the claim is approved, the beneficiaries will receive the death benefit payout according to the policy terms. If there are any issues or if further information is required, Ameritas will communicate with the beneficiaries regarding what is needed to resolve any outstanding matters. It is essential for beneficiaries to understand their rights and any obligations they may have during this process. Knowing the necessary steps and being organized can ease the burden during an already challenging time.
Christian Allen is the editor / author responsible for this content.
Answered Jul 28, 2025

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