American Residential Warranty Customer FAQ

Top Answers & How-to Guides

What is American Residential Warranty's Phone Number?

The question we are asked most often is about how to talk to American Residential Warranty customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the payment options available for my warranty?

American Residential Warranty typically offers several payment options to accommodate customers when purchasing a warranty plan. Customers...
Ask any question you have about American Residential Warranty customer service, get an answer now.

Claim Process

How do I file a claim with American Residential Warranty?

Filing a claim with American Residential Warranty typically involves a straightforward process. First, it is important to ensure that...

Are there any limits on service calls or claims?

American Residential Warranty generally has specific terms and conditions regarding the number of service calls or claims a policyholder...

What happens if a covered item is deemed unrepairable?

If a covered item is deemed unrepairable under an American Residential Warranty plan, the company generally follows specific guidelines In situations where a replacement is necessary, the homeowner will need to be aware of any limitations that might apply, such as coverage caps or specific exclusions that may pertain to certain items. It is also important for the homeowner to provide relevant documentation and comply with any required procedures to facilitate the replacement process. For the most accurate and detailed information regarding individual circumstances, it is advisable for customers to check the most current information available on the American Residential Warranty website, where they can find resources and contact details for further inquiries....

What is the process for a service technician visit?

When a service technician visit is requested through American Residential Warranty, the process typically follows a series of organized Upon receiving the request, American Residential Warranty will assign a qualified service technician to assess the situation. The homeowner is often provided with a timeframe for the technician's arrival, ensuring they know when to expect service. On the day of the appointment, the technician will arrive at the scheduled time and proceed to diagnose the issue. They will then take appropriate measures to repair or replace the damaged appliance or system, depending on the terms of the warranty plan. The homeowner is usually responsible for any applicable service fees or deductibles, as outlined in their specific agreement. After the visit, the technician will provide a report detailing the work performed, ensuring that the homeowner is informed about the condition of their appliances or systems. For more details on this process or related inquiries, it may be beneficial to visit the official website for updated information and resources....

Contractor Information

Can I choose my own contractor for repairs?

American Residential Warranty typically prefers that customers use their network of licensed and insured service contractors for repair...

Can I transfer my warranty to a new homeowner?

Yes, American Residential Warranty typically allows for the transfer of warranty coverage to a new homeowner, which can be an attractive...

Coverage Details

What is covered under the American Residential Warranty?

American Residential Warranty offers a range of coverage options designed to protect homeowners from unexpected repair costs associated In addition to these systems, American Residential Warranty typically covers major household appliances including refrigerators, dishwashers, ovens, microwaves, washing machines, and dryers. Different plans may provide varying levels of protection, so it is essential for homeowners to evaluate which specific items they want to include in their coverage. There may also be optional add-ons available for additional protection on items that are not standard within the base plans, such as pool and spa equipment, well pumps, or additional major appliances. Homeowners should review the details on the American Residential Warranty website to find comprehensive information regarding specific coverage options, any limitations, and the claims process. Understanding these details can help ensure homeowners select the plan that best meets their needs....

What additional coverages can I add to my plan?

American Residential Warranty offers a variety of additional coverages that customers can consider adding to their plans. These supplementary There may also be protections available for items outside of traditional home systems and appliances, such as limited roof leak coverage or code violation coverage associated with repairs. Unique to this warranty company, certain protection plans may also address challenges caused by the usage of components or systems that exceed standard wear and tear, such as pre-existing conditions in some scenarios. To view the full range of additional coverages and offerings available, it is advisable to check the current web page on American Residential Warranty's official site, where you can find detailed descriptions and ensure that you select the options that best fit your individual needs....

Are pre-existing conditions covered by American Residential Warranty?

American Residential Warranty typically does not cover pre-existing conditions. A pre-existing condition refers to any issue or defect In many cases, American Residential Warranty will conduct inspections or require information about the home’s systems and appliances when the warranty is purchased. This helps to determine the condition of the items being covered. If a homeowner has questions about specific coverage related to pre-existing conditions or how certain items are evaluated, it might be useful to refer to the terms and conditions outlined in the warranty contract, which can provide detailed information on coverage limitations. For any questions not addressed in the contract, visiting the current website for American Residential Warranty may help direct you to the appropriate resources or contacts for further clarification....

Plan Management

How do I renew my warranty plan?

To renew a warranty plan with American Residential Warranty, it is generally recommended to check the guidelines provided by the company. Customers should look for any details regarding changes in terms or pricing that may accompany the renewal. Additionally, if there are any updates to coverage, those should be reviewed to ensure continued protection for your home. For the most accurate and detailed information, visiting the current web page would be advisable, as it will provide access to any relevant contact information or resources needed to facilitate the renewal process....

How do I cancel my warranty plan?

To cancel a warranty plan with American Residential Warranty, one typically needs to follow a specific procedure outlined in the terms...

How do I update my billing information?

To update billing information with American Residential Warranty, customers generally need to access their online account. Once logged...

Payment and Guarantees

Is there a waiting period before coverage starts?

Yes, typically there is a waiting period before coverage begins with American Residential Warranty. This waiting period is usually...

Is there a satisfaction guarantee with American Residential Warranty?

American Residential Warranty typically aims to provide customers with comprehensive coverage and quality service. While the specific It is important for customers to review the specific terms and conditions of their warranty coverage, as this will provide insight into any satisfaction guarantees that may apply. For example, customers might find information about how to address service issues or dissatisfaction with claim resolutions. If you would like more detailed information about the specific satisfaction guarantees that American Residential Warranty offers, it is advisable to visit their official website to view their current policies and customer resources. This will help ensure you receive the most accurate and relevant information pertaining to satisfaction guarantees....

What are the payment options available for my warranty?

American Residential Warranty typically offers several payment options to accommodate customers when purchasing a warranty plan. Customers...

Help me with my American Residential Warranty customer service issue

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