American Eagle Outfitters Customer FAQ

If you bought something with an American Eagle gift card and need to return it, you can get the gifts card refunded pretty easily....

Gift cards don't expire and have no service fees. Customers can purchase physical gift cards, e-gift cards and corporate gift cards...

American Eagle provides customers with two ways to send a gift card to a loved one. Electronic cards can be purchased online and send...

To redeem an American Eagle gift card, visit your account and click Shop Now. In the upper right corner of the page, select Shop by...

Gift card recipients have three ways to check their American Eagle Outfitters gift card balance. They can visit the store's website...

If you can't get American Eagle's gift card balance tool to load or to display the correct gift card balance, you should be able to...

American Eagle Outfitters gift cards typically do not expire. This means that customers can use the gift card at their convenience...

Yes, customers can use multiple gift cards for a single purchase at American Eagle Outfitters. When making a purchase online at ae.com For online transactions, customers can typically enter the gift card numbers during the checkout process, where there may be an option to add additional gift cards. In stores, the cashier will assist with processing the transaction using multiple gift cards. It is advisable to check the current website for any specific guidelines or updates regarding gift card usage, as policies may evolve over time....

One of the most challenging parts of shopping is some retailers' refund and return policies. American Eagle makes getting a refund...

Learn how to cancel your American Eagle order quickly.

To track your American Eagle order, you can check the e-mail provided at the time of purchase. When your order ships, an e-mail will...

This article discusses how to exchange items that you purchased at American Eagle for other items. A detailed set of instructions are...

Once an order is placed with American Eagle Outfitters, the ability to change or cancel it can depend on a few factors. Typically, Visiting the official American Eagle website may provide specific guidance on how to proceed. The customer service section often includes important information about order modifications, cancellations, and any associated policies. In general, once an order is in the processing stage or has already shipped, the options for making changes might be limited. For future reference, carefully reviewing the order summary before finalizing a purchase is a useful practice. This helps ensure that all items, sizes, and address details are correct, reducing the likelihood of needing to make modifications later....

American Eagle Outfitters has a customer-friendly return policy designed to provide a smooth experience for shoppers. Generally, items For items marked as "final sale" or "non-returnable," these will not be eligible for return. It is important for customers to keep their receipts or order confirmations as proof of purchase, as these documents may be required to process returns. Moreover, American Eagle often provides customers with the ability to exchange items either in-store or by mail, helping to ensure shoppers can find the right size or style that suits them better. For the most current details or specific inquiries regarding the return policy, it may be helpful to check the American Eagle Outfitters website or the current web page dedicated to their return policy. This will provide the latest updates and any special conditions that may apply....

American Eagle Outfitters generally provides a return policy that allows customers to return items within sixty days of purchase. This...

Yes, items purchased online from American Eagle Outfitters can typically be returned to a physical AEO store. This makes the return...

American Eagle Outfitters accepts a variety of payment methods to accommodate its customers' preferences. Generally, customers can Customers may also choose to use PayPal for online transactions, providing an additional option for secure payments. Furthermore, American Eagle Outfitters offers its own store credit card, which can be utilized for shopping both in-store and online. This card may include additional benefits or discounts for members. If you are looking for the most current information regarding accepted payment methods, visiting the official website or the relevant section may provide the latest updates....

American Eagle Outfitters does provide international shipping to select countries. Shopping from their website allows customers from It is important for customers to be aware that there may be customs duties, taxes, or additional fees associated with international orders, which are often determined by the destination country’s regulations. These fees can vary significantly, so it is advisable to carefully review the checkout information for any pertinent details. For the most accurate and updated information on international shipping options, including available countries and associated costs, it is recommended to check the relevant section of the American Eagle Outfitters website. This will ensure that customers have access to the latest shipping policies before making a purchase....

Shipping times for American Eagle Outfitters depend on several factors, including the shipping method selected at checkout and the International orders may take longer and are subject to customs processing times, which vary depending on the destination country. For the most accurate and up-to-date shipping information, customers are encouraged to refer to the shipping information section on the official American Eagle Outfitters website or during the checkout process. This ensures that they have the latest details regarding available shipping options and estimated delivery times tailored to their specific orders....

Yes, American Eagle Outfitters offers a loyalty program called AEO Connected. This program allows customers to earn points on every...

American Eagle Outfitters does have a reputation for providing student discounts to help make their stylish clothing more accessible...