How Do I Cancel My American Eagle Order?
In a nutshell: To cancel an order with American Eagle, act swiftly as there is a limited timeframe. Start by visiting their website and locating the "Help" link towards the bottom of the homepage. Navigate to the "Help: Returns, Track Orders & More" page, then find the "Orders and Returns" section and expand the
Introduction
If you've placed an order with American Eagle and decide you want to cancel it, it's important to act quickly. There may be a limited timeframe during which you can do so. The following tips can help you determine how to cancel your American Eagle order as fast as possible.
What You'll Need
Order number
Go to the American Eagle Website
Visit the American Eagle website.
Find the "Help" Link
Scroll down the American Eagle website until you find the "Help" link. It's toward the bottom of the homepage, below "Contact Us" and above "Book a Stylist Appointment."
Go to the "Help: Returns, Track Orders & More" Page
Click on the "Help" link. This will take you to the American Eagle "Help: Returns, Track Orders & More" page.
Locate the "Help Topics" Section
Scroll down until you find the "Help Topics" section.
Find the "Orders and Returns" Line
Browse the topics under "Help Topics" until you find the "Orders and Returns" line.
Open the Menu
Click on the "+" to the right of "Orders and Returns." Doing so will expand the menu.
Find the Relevant Line
Look for the "Canceling Your Order" link under the "Orders and Returns" section.
Go to the "Self-Canceling Your Order" Page
Click on "Canceling Your Order," which will take you to the "Self-Canceling Your Order" page.
Find the Relevant Section
Scroll down until you find the "Cancel Your Full or Partial Order" section.
Read the Information
Read the information in the "Cancel Your Full or Partial Order" section. It offers details ranging from how long you have to cancel your order to how long it takes for the charge to disappear from your bank account.
Attempt the Cancellation
Attempt the steps to cancel your American Eagle order. If you need further assistance, please proceed to Step 12.
Contact American Eagle Customer Support
Reach out to American Eagle customer support promptly if you need help canceling your order. They can provide you with information about whether your order is eligible for cancellation and the next steps you should take. If your order currently isn't eligible but you still don't want the order, ask the representative what you should do next.
Make sure to take notes during the phone call. Write down the name of the American Eagle representative you spoke with, if you were able to cancel the order, the date and time you called, and what you should do next if you couldn't cancel it.
Conclusion
Don't delay in calling American Eagle customer support if you need to cancel your order and you weren't able to do it on your own. There's a very small amount of time during which you can cancel the order. Calling promptly can increase the chances you'll start the process by the deadline.
Further questions?
Solutions to similar problems
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