What is the procedure for lost luggage with Air Transat?

Asked 5 months ago
When traveling with Air Transat, if a passenger experiences the unfortunate situation of lost luggage, there is a specific procedure to follow for reporting and recovering the bag. First and foremost, it is important to report the issue as soon as possible after realizing that the luggage is missing. Passengers should head to the airline's baggage service desk at the arrival airport. This is typically located near the baggage claim area. Once at the desk, the passenger will need to provide their baggage claim tag, along with their flight details and identification. Air Transat staff will assist in creating a report for the lost luggage, documenting the details of the incident. This report will be crucial in tracking down the missing bag. After the report is filed, passengers will receive a reference number, which they can use to follow up on the status of their luggage. Air Transat aims to reunite passengers with their lost belongings as quickly as possible. They usually provide updates through their baggage tracking system or by contacting the passenger directly. In the meantime, if the delay is prolonged, the airline may offer compensation for emergency essentials, allowing passengers to purchase necessary items until their luggage is recovered. For further details regarding the specific procedures or to view the latest policies, it may be beneficial to consult Air Transat's official website, where updated information and contact options are available.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 8, 2025

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