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123Inkjets.com Customer FAQ

Top Answers & How-to Guides

What is 123Inkjets.com's Phone Number?

The question we are asked most often is about how to talk to 123Inkjets.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What should I do if my ink cartridge is not working?

If your ink cartridge is not functioning properly, there are several steps you can take to troubleshoot the issue. First, ensure that Another common issue is that the cartridge may be low on ink or empty. Verify the ink levels, if your printer has that capability. It may also help to clean the printhead or the cartridge contacts, which can become clogged or dirty. You can do this gently with a soft, lint-free cloth. If these steps do not resolve the issue, consider reviewing the printer manual for specific troubleshooting advice. 123 Inkjets.com offers various support resources and may have additional information available on their current webpage....
Ask any question you have about 123Inkjets.com customer service, get an answer now.

Recent 123Inkjets.com Customer Questions

If I order an ink cartridge and it doesn't;t work on printer. Can I return to get refund.

Yes, if an ink cartridge you ordered doesn’t work in your printer, you can return it for a refund, provided it follows the return policy guidelines. Make sure to check the specific terms regarding returns and refunds to ensure compliance.
Asked Aug 6, 2025 12:12 AM

Help me with my 123Inkjets.com customer service issue

Payments and Discounts

What payment methods are accepted?

123Inkjets.com offers a variety of payment methods to ensure a convenient and seamless shopping experience for customers. Typically,...

Are there any discounts or promotions available?

123Inkjets.com often provides various discounts and promotions on their products to help customers save on their printing supplies....

Shipping and Delivery

How long will it take for my order to be delivered?

The delivery time for orders from 123Inkjets.com can vary based on several factors, including the shipping method chosen at checkout,...

Do you offer international shipping?

123 Inkjets.com primarily focuses on delivering services within the United States. However, it is worth noting that they may offer...

Can I track my order?

Yes, customers can easily track their orders through the order tracking feature available on the 123Inkjets.com website. Typically,...

Order Management

What is your return policy?

123Inkjets.com has a return policy that allows customers to return products under specific conditions. Generally, if a customer is...

Do you sell ink cartridges for all printer models?

123Inkjets.com offers a wide selection of ink cartridges compatible with many printer models from various manufacturers, including...

Is it possible to cancel or modify an order after it has been placed?

Once an order is placed through 123Inkjets.com, there is a limited window during which customers may cancel or modify their order. Most online retailers, including 123 Inkjets, typically have guidelines and procedures in place for cancellations and modifications. If it is too late to modify or cancel the order, customers may instead wish to consider the return policy for any items they may no longer need. For more detailed information regarding specific circumstances or steps to take, individuals should refer to the current web page focused on order management or reach out to the customer support page for additional assistance....

Product Information

What is the quality of your ink cartridges?

The quality of ink cartridges offered by 123Inkjets.com is generally regarded as high, which stems from their commitment to providing In addition, quality control measures are implemented to ensure that every cartridge meets stringent specifications. This focus on quality helps minimize issues such as smudging or fading, allowing users to achieve professional results in both home and office settings. To learn more about the specific quality standards and customer reviews, one may consider visiting the product pages on their website, where detailed information is often provided....

Do you provide any warranty for your products?

123 Inkjets offers a warranty on its products to ensure customer satisfaction and product reliability. Typically, these warranties...

Are there any bulk purchasing options available?

Yes, 123Inkjets.com offers bulk purchasing options for customers looking to buy in larger quantities. This can be particularly advantageous...

What types of ink cartridges do you offer?

123Inkjets.com offers a wide variety of ink cartridges to meet the diverse needs of customers. Their inventory includes both standard...

Satisfaction and Support

Do you offer a satisfaction guarantee on your products?

123 Inkjets.com typically strives to provide high-quality products to its customers, and many of its offerings come with a satisfaction...

How do I recycle used ink cartridges through your program?

To recycle used ink cartridges, participants can follow a straightforward process typically outlined by 123Inkjets.com. It is common First, individuals should check the website for detailed instructions on the cartridge recycling program, as it may provide important information such as eligible cartridge types and any required steps for initiating the recycling process. Some programs allow customers to receive incentives for returning their cartridges, so it is worthwhile to explore if any credits or discounts are available. Lastly, ensure that the cartridges are packed securely if shipping is involved to prevent any damage during transit. For the most accurate and up-to-date information, it is advisable to look for the recycling section on the official website of 123 Inkjets....

What should I do if my ink cartridge is not working?

If your ink cartridge is not functioning properly, there are several steps you can take to troubleshoot the issue. First, ensure that Another common issue is that the cartridge may be low on ink or empty. Verify the ink levels, if your printer has that capability. It may also help to clean the printhead or the cartridge contacts, which can become clogged or dirty. You can do this gently with a soft, lint-free cloth. If these steps do not resolve the issue, consider reviewing the printer manual for specific troubleshooting advice. 123 Inkjets.com offers various support resources and may have additional information available on their current webpage....
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