What should I do if my ink cartridge is not working?
If your ink cartridge is not functioning properly, there are several steps you can take to troubleshoot the issue. First, ensure that the cartridge is installed correctly in the printer. Remove the cartridge and reseat it, making sure it clicks into place securely. Next, check for any protective tape or packaging that may have been overlooked during installation, as this can prevent proper connections.
Another common issue is that the cartridge may be low on ink or empty. Verify the ink levels, if your printer has that capability. It may also help to clean the printhead or the cartridge contacts, which can become clogged or dirty. You can do this gently with a soft, lint-free cloth.
If these steps do not resolve the issue, consider reviewing the printer manual for specific troubleshooting advice. 123 Inkjets.com offers various support resources and may have additional information available on their current webpage.

Answered Aug 15, 2025
Need further help?
Type out your followup or related question and we will get you an answer right away.
Need to contact 123Inkjets.com?
If you need to talk to 123Inkjets.com customer service, now that you have the answers
that you needed, click the button below.
Contact 123Inkjets.com