In a nutshell: To downgrade your Boost Mobile plan, start early to ensure changes take effect before the next billing cycle. Visit the Boost Mobile website and navigate to the menu to find the "Support" section. From there, access the "Plans and Features" section to explore available plans and their prices. Choose
If you've decided to downgrade your Boost Mobile plan, it's a good idea to start the process as soon as possible. This can help increase the chances that you'll get everything set up and changes in place before your next billing cycle starts. Read on to learn more about downgrading your plan.
Visit the Boost Mobile website.
Find the menu on the Boost Mobile webpage. It's represented by three horizontal lines in the upper-right corner of the website. They're above the piggy bank icon and to the right of the shopping cart icon.
Click on the three lines in the upper-right corner of the Boost Mobile website. Doing so will expand the menu.
Browse the Boost Mobile menu until you find the "Support" line.
Click on the "Support" link. Doing so will take you to the support page that says "Boost Mobile Support" at the top.
Scroll down the page until you find the section that says "Plans and Features."
Click on the black-and-white "Learn More" button in the "Plans and Features" section. This will take you to a page that says "Plans" at the top.
Read the "Plans" page. You can also click on links within the page, such as the "Infinite Access plans" link and "Boost Unlimited plans" link, to learn more about the different plans, what's available with each, and the corresponding prices.
Once you browse through the Boost Mobile plans, decide which one is a better fit for your needs and budget.
Once you choose a plan, it can be a good idea to contact Boost Mobile customer support. They can confirm all the details for you, including the pricing information, and help you switch your existing plan to a new one.
Make sure to take notes during the phone call with the Boost Mobile representative. Write down the name of the person you spoke with and the date. You should also jot down the details about your new plan, such as its cost, what it includes, and when it will go into effect. Don't forget to ask if your payment date will change.
Reaching out to the Boost Mobile customer service team can be beneficial when you want to downgrade to a different plan. It's a good opportunity to ask questions, especially if you're unsure which plan would be ideal for your needs. Thanks to the helpful customer support, you'll have the new plan set up in no time.
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