How Do I Cancel My Boost Mobile Service?
In a nutshell: To cancel Boost Mobile service, first identify your reasons and desired cancellation date. Visit the Boost Mobile website and access the menu to find the "Support" section. Navigate to "Account Management" and click "Manage Your Account." Look for instructions on canceling your line. It’s advisable to
Introduction
If you determine that you no longer want the Boost Mobile service, you have the option to cancel it. Before doing so, it's important to understand the terms and how to start the cancellation process. The following can help you do both.
What You'll Need
Reason why you want to cancelDate you want to cancel
Go to the Boost Mobile Website
Visit the Boost Mobile website.
Locate the Boost Mobile Menu
Find the Boost Mobile menu. It's in the upper-right corner of the homepage, represented by three black horizontal lines.
Open the Boost Mobile Menu
Click on the three black horizontal lines in the upper-right corner of the website to open the Boost Mobile menu.
Locate the "Support" Line
Browse the menu until you find the "Support" line. It's toward the bottom of the menu.
Go to the Boost Mobile Support Page
Click on "Support" to go to the Boost Mobile support page. It will say "Boost Mobile Support" at the top of the page in yellow lettering.
Find the "Account Management" Section
Scroll down until you find the section that says "Account Management." It contains three links and a black and white button that says "Manage Your Account."
Go to the "Manage Your Account" Page
Click on the black and white "Manage Your Account" button. Doing so will take you to a page that says "Manage Your Account" at the top in black lettering.
Locate the Relevant Question
Scroll down until you find the question that says "How do I cancel a line?" and read the response.
Contact Boost Mobile Customer Support
Reach out to Boost Mobile customer support if you want to cancel your service. It's important to take notes during the conversation for your own records. Additionally, the representative will likely ask you why you want to cancel your service, so prepare your response.Before you call, plan your setup to ensure you can take accurate notes. For example, you can leave your phone on speaker so you can hear the representative while jotting notes in a notebook or typing them into your phone or laptop.Write down the name of the representative you spoke to and the date and time of your call. You'll also want to write down the date of the service cancellation and any other relevant details, such as whether you have an outstanding balance you need to pay before then.
Conclusion
If you want to cancel your Boost Mobile service, avoid reaching out to the company too close to your due date. Call at least several days in advance. This may prevent you from potentially incurring additional charges. Contact Boost Mobile as soon as possible so that your new billing cycle doesn't automatically start again before the change takes effect.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for Boost Mobile Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Boost Mobile in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel My Boost Mobile Service? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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