Toll-free · Mon-Fri 4am-9pm, Sat 4am-4pm PST · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for ZippGo below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this ZippGo phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this ZippGo number should go right to a real human being
In fact, much of this information on this page is superfluous because this ZippGo phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
ZippGo operates the call center for this 800-723-7017 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 12,011 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the ZippGo call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this ZippGo phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like ZippGo staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call ZippGo is Monday.The most busy day to call is Tuesday.Again, this is based on a sample of 12,011 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call ZippGo is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that ZippGo staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call ZippGo
If you have time to do a bit of reading before you call ZippGo, we recommend you read over some of our problem-specific articles.
ZippGo is a revolutionary moving and storage solution that simplifies the entire relocation process. Our goal is to eliminate the stress and hassle traditionally associated with moving. ZippGo offers high-quality, eco-friendly moving boxes that are delivered directly to your doorstep. These robust and reusable boxes are made from recycled materials, reducing waste and expense. With ZippGo, you can easily pack and load your belongings at your own pace, as the boxes are stackable and come with a dolly for convenient transportation. Once you've completed your move, we'll come and pick up the boxes, saving you time and effort. ZippGo is committed to providing a seamless and sustainable moving experience for all customers.
ZippGo offers an innovative and convenient approach to moving. Our process is simple and hassle-free. Here's how it works: Firstly, you book your order online or over the phone. We then deliver our sturdy, eco-friendly ZippGo boxes to your doorstep at the scheduled time. You pack your belongings at your own pace, without the pressure of impending deadlines. Once you're ready, we return to pick up the boxes and transport them to your new location. No need to worry about heavy lifting as our experienced movers take care of the transportation. Once you've settled in at your new place, we schedule a prompt time to collect the emptied boxes. It's a stress-free and time-saving way to move, without the hassle of buying and disposing of cardboard boxes.
ZippGo's cancellation policy allows customers to cancel their reservation up to 48 hours prior to the scheduled delivery date free of charge. If a cancellation is made within 48 hours of the delivery date, a fee of 20% of the total order cost will be applied. In case of cancellations made on the day of delivery or after the delivery has been attempted, the customer will be charged the full cost of the order. However, ZippGo understands that unforeseen circumstances can arise, and they offer a one-time rescheduling option for free when a cancellation is made within the 48-hour window. It is recommended to contact ZippGo's customer support team for any cancellation or rescheduling needs to ensure a smooth and hassle-free experience.
Click the link above to get answers to just about any ZippGo customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More ZippGo Customer Service Contacts
There are of course other ways to contact ZippGo customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- ZippGo customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is ZippGo's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a ZippGo agent. This phone number is ZippGo's best phone number because 72,064 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-723-7017 include and other customer service issues. Rather than trying to call ZippGo first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, ZippGo has 2 phone numbers. It's not always clear what is the best way to talk to ZippGo representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for ZippGo. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like ZippGo. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.