How do I talk to a human at this Waste Management number?
A:Press 1, then 0 then 3
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Friday, and the most busy day is Wednesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Waste Management Massachusetts Customer Service?
A:The average hold time is 21.9445 minutes.The longest hold times are on Friday, and the shortest are on Tuesday.
This is the #2 most popular Waste Management phone number out of 4. Click above to go back to the main customer service number and other contact information, including Waste Management email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · 24 hours, 7 days · Press 0 at the first menu, then press 3 for commercial, next press 3, then press 7. · In a few words, please describe what you are calling about.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Waste Management phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1, then 0 then 3
Here is how our research team describes the way the Waste Management phone system greets you: In a few words, please describe what you are calling about.
Below are some clips we've found from Waste Management's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling WM. Please listen closely as our options have changed.
For English, press one. For Spanish, press Thank you for contacting WM.
Please visit w m dot com for the updates on your service during the holiday.
You can view your service schedule and any potential impacts, manage your account, schedule pickups, and access helpful resources at your convenience.
Wishing you a great holiday."
Excerpt from a call with Waste Management
Friday, July 5, 2024 3:57 PM
What are the hours and when should I call?
Waste Management operates the call center for this 800-545-4560 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 3,044 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Waste Management phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Waste Management staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Waste Management is Friday.The most busy day to call is Wednesday.Again, this is based on a sample of 3,044 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Waste Management is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Waste Management staffs the call center well on Friday.