24 hours, 7 days · Say, "Operator" for the switchboard. · Digital products, press 1. Start a subscription, press 2. File a complaint, press 3. Stop your newspaper delivery, press 4. For all other account info, press 5. Cancel subscriptions, press 6. Talk to an agent, press 0.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Washington Post below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Washington Post phone number to document the phone system.
Here is how our research team describes the way the Washington Post phone system greets you: Digital products, press 1. Start a subscription, press 2. File a complaint, press 3. Stop your newspaper delivery, press 4. For all other account info, press 5. Cancel subscriptions, press 6. Talk to an agent, press 0.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0.
Below are some clips we've found from Washington Post's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to say or enter information
"Thank you for contacting The Washington Post.
Our call center is now closed. Please listen to the menu for our automated phone services, or go to our website at washington post dot com slash account to manage your subscription.
Please listen carefully as our menu options have changed.
To report a damaged, incomplete, or missing paper for today, press three or say complaint."
Excerpt from a call with Washington Post
Saturday, October 26, 2024 9:27 AM
The first phone menu
"Thank you for contacting The Washington Post.
Our call center is now closed. Please listen to the menu for our automated phone services, or go to our website at washington post dot com slash account to manage your subscription.
Please listen carefully as our menu options have changed.
To report a damaged, incomplete, or missing paper for today, press three or say complaint.
To temporarily stop your newspaper with a restart date, press four or say stop."
Excerpt from a call with Washington Post
Saturday, October 26, 2024 9:27 AM
What are the hours and when should I call?
Washington Post operates the call center for this 800-477-4679 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 220 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Washington Post call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Washington Post phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Washington Post staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Washington Post is Sunday.The most busy day to call is Tuesday, which averages 105% more phone calls by comparison.Again, this is based on a sample of 220 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
No, the Washington Post does not offer a trial period or free access to its content. In order to access articles and other features, a subscription is required. The Washington Post offers different subscription options including digital-only and print+digital subscriptions. Subscribers gain unlimited access to all online content, including articles, videos, and podcasts, across all devices. Additionally, subscribers can benefit from exclusive newsletters, access to subscriber-only events, and the ability to participate in discussions with journalists and experts. The subscription fees contribute to the sustainability of the news organization, supporting its investigative journalism and commitment to providing quality and reliable news coverage.
The Washington Post app is compatible with various devices across major platforms. It is available for download on Apple devices including iPhone and iPad running iOS 11.0 or later. Android users can access the app on devices running Android 5.0 or higher. Additionally, the app is supported on Amazon Fire tablets (4th generation and above), as well as Windows 10 devices. The Washington Post also offers its app for Amazon Echo, enabling users to stay updated through voice commands. While the app is free to download, some content may require a subscription. Regardless of the device, readers can enjoy a seamless and optimized experience accessing the Washington Post's comprehensive news coverage.
Yes, you can read the Washington Post offline. The Washington Post offers an offline reading experience through its mobile app. By downloading articles before going offline, you can access and read them without an internet connection. This feature is particularly useful for commuting, traveling, or areas with limited connectivity. To access this functionality, you need to subscribe to the Washington Post and log in to the app. Once logged in, you can choose articles you desire to read offline by tapping the download button. This way, you can enjoy the high-quality journalism of the Washington Post even when you're not connected to the internet.
Click the link above to get answers to just about any Washington Post customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Washington Post, and their purpose. Are any of these similar to the reason you are trying to call?
Request for refund: "I need to have one of them refunded."
- From a call lasting 12m 57s , Oct 29, 2024 9:33 PM
Information about why customers call Washington Post is extracted from issues that customers have reported to GetHuman.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Washington Post customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Washington Post's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Washington Post agent. This phone number is Washington Post's best phone number because 26,196 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-477-4679 include Refund, Cancel or change subscription, Account issue, Complaint, Billing issue and other customer service issues. The Washington Post call center that you call into has employees from Washington DC and is open 24 hours, 7 days according to customers. In total, Washington Post has 2 phone numbers. It's not always clear what is the best way to talk to Washington Post representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Washington Post. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Washington Post. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.