Does Washington Mutual Card Services offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Thursday, and the shortest are on Monday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Washington Mutual Card Services below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Washington Mutual Card Services phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0# at each prompt.
What are the hours and when should I call?
Washington Mutual Card Services operates the call center for this 800-356-0011 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 81 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Washington Mutual Card Services call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Washington Mutual Card Services phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Washington Mutual Card Services staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Washington Mutual Card Services is Sunday.The most busy day to call is Thursday, which averages 320% more phone calls by comparison.Again, this is based on a sample of 81 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
The best time to call Washington Mutual Card Services
In summation, the best day to call Washington Mutual Card Services is Monday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Washington Mutual Card Services staffs up on Monday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Washington Mutual Card Services
If you have time to do a bit of reading before you call Washington Mutual Card Services, we recommend you read over some of our problem-specific articles.
Washington Mutual Card Services offers a range of credit cards tailored to meet varied customer needs. Our diverse selection includes options like the Classic card, ideal for building credit and everyday purchases with its competitive APR. For those seeking extra perks, the Platinum card offers a lower APR, a higher credit limit, and exclusive benefits like travel insurance and extended warranties. We also have the Secured card, designed specifically for customers looking to establish or rebuild their credit history. It requires a refundable security deposit and includes the same benefits as the Classic card. With these options, Washington Mutual Card Services ensures that customers can find a card that suits their financial goals and circumstances while enjoying the flexibility and convenience of credit.
The credit limit for Washington Mutual credit cards is determined on an individual basis, taking into account various factors such as your credit history, income, and other financial considerations. Therefore, we are unable to provide a specific figure for the credit limit. However, our goal is to set a credit limit that is appropriate and manageable for each cardholder, ensuring financial stability and responsible credit usage. It is important to note that credit limits may be subject to change based on your credit standing and card usage over time. To find out your specific credit limit, we encourage you to apply for a Washington Mutual credit card or contact our customer service team for more information.
The fees associated with Washington Mutual credit cards may vary depending on the specific card and the terms and conditions of the account. Common fees include an annual fee, late payment fees, overdraft fees, cash advance fees, and foreign transaction fees. These fees are outlined in the cardholder agreement or terms and conditions, which should be reviewed before applying for a credit card. It is important to note that fees may change over time, so it is recommended to regularly review the card's terms and conditions for any updates.
Click the link above to get answers to just about any Washington Mutual Card Services customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Washington Mutual Card Services's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Washington Mutual Card Services agent. This phone number is Washington Mutual Card Services's best phone number because 132 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-356-0011 include Setup an account, Question, Complaint, Lower my rate and other customer service issues. Rather than trying to call Washington Mutual Card Services first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Washington Mutual Card Services has 1 phone number. It's not always clear what is the best way to talk to Washington Mutual Card Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Washington Mutual Card Services. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Washington Mutual Card Services. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.