A:This is the actual dept #. You'll have to choose your region, and wait a long time, but a human will answer.
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Monday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Verizon Online Billpay?
A:The average hold time is 7 minutes.The longest hold times are on Tuesday, and the shortest are on Thursday.
This is the #10 most popular Verizon phone number out of 10. Click above to go back to the main customer service number and other contact information, including Verizon email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · 24 hours, 7 days · Press #, enter zip code, press 4, then 2, then 1, then 3, then 2, then 1 · Starting with the area code, enter the Verizon number you are calling about.
Toll-free · 24 hours, 7 days · Calling this Verizon number should go right to a real human being · To get started, I will need your phone number or account number.
Toll-free · 24 hours, 7 days · Direct to the Credit Reporting Department · To speak to a recovery representative, press 1. For mortgage lender verification information, press 2.
Toll-free · 24 hours, 7 days · Direct line to account verification..ie account manager. Reference any collection accounts with AFNI or others. You can verify the account here. · Hold on the line, and a representative will pick up.
Toll-free · 24 hours, 7 days · Press #, then 2 for Mobile Broadband Customer Service. · Starting with the area code, enter the Verizon number you are calling about.
Toll-free · 24 hours, 7 days · Say "Agent" at each prompt, ignoring messages. · Sales Department - To get started, I will need your phone number or account number.
Toll-free · 24 hours, 7 days · Press 1 then 1 for service in your home or 2 for your business ·
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Verizon phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:This is the actual dept #. You'll have to choose your region, and wait a long time, but a human will answer.
Below are some clips we've found from Verizon's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"This call may be recorded for quality assurance.
We have a special promotion today for select callers.
If you are over fifty, please press one now.
If not, press pound.
If you are over fifty, please press one now."
Excerpt from a call with Verizon
Friday, May 31, 2024 4:02 PM
What are the hours and when should I call?
Verizon operates the call center for this 888-669-9901 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 82 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Verizon phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Verizon staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Verizon is Sunday.The most busy day to call is Monday, which averages 600% more phone calls by comparison.Again, this is based on a sample of 82 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Verizon is Friday.
Why call this Verizon number?
Below is a sample of recent calls to Verizon, and their purpose. Are any of these similar to the reason you are trying to call?
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- From a call lasting 2m 55s , Nov 5, 2024 12:41 AM