Does United Rentals offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm EST.The least busy day is Friday, and the most busy day is Thursday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Monday, and the shortest are on Wednesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for United Rentals below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this United Rentals phone number to document the phone system.
Here is how our research team describes the way the United Rentals phone system greets you: Hold for agent.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0
What are the hours and when should I call?
United Rentals operates the call center for this 833-202-8801 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 8,682 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the United Rentals call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this United Rentals phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like United Rentals staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call United Rentals is Friday.The most busy day to call is Thursday.Again, this is based on a sample of 8,682 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Monday.
In summation, the best day to call United Rentals is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that United Rentals staffs the call center well on Friday.
Why Customers Call United Rentals
If you have time to do a bit of reading before you call United Rentals, we recommend you read over some of our problem-specific articles.
Yes, United Rentals offers equipment delivery services. We understand the importance of providing a seamless rental experience for our customers. With our equipment delivery service, you can easily have the rental equipment delivered directly to your job site or desired location. Our dedicated team of professionals ensures reliable and timely delivery, allowing you to focus on your project without any hassle. We offer flexible options to cater to your specific requirements, whether you need small tools or large machinery. Additionally, our comprehensive fleet of well-maintained equipment guarantees optimal performance and safety. Let United Rentals handle the logistics, ensuring convenient and efficient equipment delivery to support your construction, industrial, or event needs.
United Rentals offers a wide range of equipment for various industries and projects. Our extensive inventory includes earthmoving equipment such as loaders, excavators, and bulldozers, as well as aerial equipment like scissor lifts and boom lifts. We also provide power and HVAC solutions, including generators, pumps, and air conditioners. For construction sites, we offer a comprehensive selection of tools and accessories such as saws, drills, and scaffolding. Additionally, United Rentals provides specialized equipment for industries like oil and gas, mining, and refining. Our diverse fleet caters to customer needs, whether for commercial, industrial, or residential projects. With a commitment to quality and reliability, United Rentals ensures that customers have access to the right equipment for their specific requirements.
United Rentals accepts multiple payment methods for customer convenience. We offer the flexibility to pay using major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we also accept company checks, cash, and wire transfers. Our aim is to provide a hassle-free payment experience to our customers, ensuring a seamless rental process. Please note that specific payment options may vary depending on the location and type of rental equipment. For further details and any other payment-related queries, we encourage you to contact our customer service team, who will gladly assist you in choosing the appropriate payment method for your rental needs.
Click the link above to get answers to just about any United Rentals customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is United Rentals's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a United Rentals agent. This phone number is United Rentals's best phone number because 52,089 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 833-202-8801 include and other customer service issues. Rather than trying to call United Rentals first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, United Rentals has 1 phone number. It's not always clear what is the best way to talk to United Rentals representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for United Rentals. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like United Rentals. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.