A:Use this number to report a lost or stolen credit card
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Wednesday, and the most busy day is Friday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to US Bank Card Member Service?
A:The average hold time is 33 minutes.The longest hold times are on Thursday, and the shortest are on Wednesday.
This is the #3 most popular US Bank phone number out of 5. Click above to go back to the main customer service number and other contact information, including US Bank email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · 24 hours, 7 days · Press 0 at the first menu, then press 0 again, next say "Representative." · Enter your account, card number, or social security number.
Toll-free · 24 hours, 7 days · Press 0 twice · Do you know the extension of the representative you want to speak with? Say yes or press 1, or say no or press 2.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this US Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Use this number to report a lost or stolen credit card
Here is how our research team describes the way the US Bank phone system greets you: Say or enter your credit card number.
Below are some clips we've found from US Bank's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to say or enter information
"Hello.
And welcome to card member service. I'll be helping you with your account.
Your call may be monitored or recorded for quality purposes.
To get started, please say or enter your credit card number."
Excerpt from a call with US Bank
Monday, October 7, 2024 6:50 PM
What are the hours and when should I call?
US Bank operates the call center for this 800-285-8585 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 12,142 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this US Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like US Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call US Bank is Wednesday.The most busy day to call is Friday.Again, this is based on a sample of 12,142 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call US Bank is Wednesday.In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this US Bank number, but it is also the day with the shortest hold times.
Why call this US Bank number?
Below is a sample of recent calls to US Bank, and their purpose. Are any of these similar to the reason you are trying to call?
Check autopay status: "I want you to check for us if we paid off the card."
- From a call lasting 13m 47s , Oct 29, 2024 5:21 PM
: ""
- From a call lasting 34s , Oct 7, 2024 6:50 PM
Payment inquiry: "I got an email this morning about a past due payment, but I thought I had autopay set up."
- From a call lasting 6m 30s , Jun 11, 2024 8:31 PM