Trend Micro Small & Medium Business Customer Service

Phone Number & Getting a Rep

Trend Micro Small & Medium Business Customer Service number

888-608-1009
Toll-free·Calls Small & Medium Business Customer Service·See main phone number & contact info
Q:

How do I talk to a human at this Trend Micro number?

A:Press 3
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 5am-5pm PST. The least busy day is Wednesday, and the most busy day is Monday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Trend Micro Small & Medium Business Customer Service?

A:The average hold time is 2 minutes. The longest hold times are on Tuesday, and the shortest are on Wednesday.

All Trend Micro customer service contact information

This is the #2 most popular Trend Micro phone number out of 3. Click above to go back to the main customer service number and other contact information, including Trend Micro email addresses, twitter handles, and live chat options.

More Trend Micro Customer Phone Numbers

Customer Service

877-338-7363
Main phone number · Toll-free · Mon-Fri 5am-5pm PST · Calling this Trend Micro number should go right to a real human being ·

Website Assistance

800-864-6027
Toll-free · Mon-Fri 5am-5pm PST · Press 1(billing) then press 0 a couple of times OR choose Option 3 for technical assistance ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Trend Micro phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 3

What are the hours and when should I call?

Trend Micro operates the call center for this 888-608-1009 phone number Mon-Fri 5am-5pm PT. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 129 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Trend Micro phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Trend Micro staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Trend Micro is Wednesday. The most busy day to call is Monday. Again, this is based on a sample of 129 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.

The best time to call

In summation, the best day to call Trend Micro is Wednesday. In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Trend Micro number, but it is also the day with the shortest hold times.

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