TransAmerica Group Insurance and Employee Benefits

Phone Number & Getting a Rep

TransAmerica Group Insurance and Employee Benefits number

888-763-7474
Toll-free·Calls Group Insurance and Employee Benefits·See main phone number & contact info
Q:

How do I talk to a human at this TransAmerica number?

A:Direct to Group Insurance and Employee Benefits
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 8am-5pm CST. The least busy day is Wednesday, and the most busy day is Friday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to TransAmerica Group Insurance and Employee Benefits?

A:The average hold time is 2 minutes. The longest hold times are on Tuesday, and the shortest are on Monday.

All TransAmerica customer service contact information

This is the #6 most popular TransAmerica phone number out of 8. Click above to go back to the main customer service number and other contact information, including TransAmerica email addresses, twitter handles, and live chat options.

More TransAmerica Customer Phone Numbers

Life Insurance, Annuities & Employee Benefits

800-852-4678
Main phone number · Toll-free · Mon-Fri 8am-5pm CST · Direct to Life Insurance, Annuities & Employee Benefits ·

Retirement Service

888-401-5826
Toll-free · Mon-Fri 8am-5pm CST · Direct to Retirement Service ·

Fixed Annuities

800-821-9090
Toll-free · Mon-Fri 8am-5pm CST · Direct to Fixed Annuities ·

Long-term Care Insurance

800-227-3740
Toll-free · Mon-Fri 8am-5pm CST · Direct to Long-term Care Insurance ·

Variable Annuity

877-717-8861
Toll-free · Mon-Fri 8am-5pm CST · Direct to Variable Annuity ·

Transamerica Life Canada

416-883-5000
Mon-Fri 8am-5pm CST · Direct to Transamerica Life Canada ·

Financial Advisors

800-245-8250
Toll-free · Mon-Fri 8am-5pm CST · Direct to Financial Advisors ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this TransAmerica phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to Group Insurance and Employee Benefits

What are the hours and when should I call?

TransAmerica operates the call center for this 888-763-7474 phone number Mon-Fri 8am-5pm CT. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 1,648 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this TransAmerica phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like TransAmerica staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call TransAmerica is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 1,648 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.

The best time to call

In summation, the best day to call TransAmerica is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that TransAmerica staffs the call center well on Wednesday.

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