Tommy Hilfiger Customer Service

Phone Number & Contact Info

Tommy Hilfiger's Best Phone Number

888-866-6948
Toll-free·Calls Customer Service·Most popular Tommy Hilfiger number
Free tools for easier calling
Q:

How do I talk to a live human at Tommy Hilfiger?

A:Calling this Tommy Hilfiger number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Tommy Hilfiger for you.
Q:

Does Tommy Hilfiger offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Tommy Hilfiger below.

Let us call and talk to Tommy Hilfiger for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Tommy Hilfiger phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Tommy Hilfiger number should go right to a real human being
In fact, much of this information on this page is superfluous because this Tommy Hilfiger phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Tommy Hilfiger operates the call center for this 888-866-6948 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 141 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Tommy Hilfiger call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Tommy Hilfiger phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Tommy Hilfiger staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Tommy Hilfiger is Sunday. The most busy day to call is Friday, which averages 233% more phone calls by comparison. Again, this is based on a sample of 141 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Tommy Hilfiger

In summation, the best day to call Tommy Hilfiger is Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Tommy Hilfiger

If you have time to do a bit of reading before you call Tommy Hilfiger, we recommend you read over some of our problem-specific articles.

What is the return policy for Tommy Hilfiger?

The return policy for Tommy Hilfiger ensures customer satisfaction. If you are not completely satisfied with your purchase, we offer a hassle-free return. Items can be returned within 30 days of the purchase date, provided they are in their original condition with tags attached. You have the option to return items by mail or by visiting one of our retail stores. For online purchases, a prepaid return label is included in the package, making the return process convenient and cost-free. Refunds are issued to the original form of payment within 7-10 business days. However, please note that all final sale items are non-returnable. Tommy Hilfiger aims to provide a seamless and satisfying shopping experience, maintaining our commitment to customer happiness.

What is Tommy Hilfiger's sizing chart?

Tommy Hilfiger's sizing chart ensures a precise fit for all customers. With a range of sizes available, our chart caters to both men and women. For men's clothing, measurements include chest, waist, neck, and sleeve length, allowing customers to find their ideal fit for shirts, jackets, and suits. Women's clothing measurements encompass bust, waist, and hip sizes to aid in selecting the perfect fit for dresses, tops, and bottoms. Additionally, Tommy Hilfiger offers a variety of sizing options, including regular, petite, and plus sizes, ensuring that everyone can find their ideal fit. Our sizing chart is accessible online and in-store, supporting customers in making informed decisions and empowering them to confidently embrace their individual style.

Does Tommy Hilfiger offer international shipping?

Yes, Tommy Hilfiger offers international shipping to various countries around the world. Customers can enjoy the convenience of having their favorite Tommy Hilfiger products delivered directly to their doorstep, no matter where they reside. The brand is committed to spreading its iconic American style globally, ensuring that fashion enthusiasts worldwide have access to their high-quality and stylish items. International customers can place their orders online through the official Tommy Hilfiger website or contact the customer service team for further assistance. With Tommy Hilfiger's international shipping service, fashion lovers can effortlessly stay on-trend and express their unique style no matter their location.

Top Tommy Hilfiger customer service problems

Click the link above to get answers to just about any Tommy Hilfiger customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Tommy Hilfiger, and their purpose. Are any of these similar to the reason you are trying to call?
Order inquiry and refund request: "I need to give you all my order's number so that I can get a refund on one item."
- From a call lasting 6m 42s , Jul 4, 2024 5:43 PM
Defective jacket and zipper: "Hello, I have a defective jacket with a bad zipper that completely came apart at the stitching, and the same issue is starting on the other side."
- From a call lasting 3m 13s , Feb 20, 2024 3:37 PM
Information about why customers call Tommy Hilfiger is extracted from issues that customers have reported to GetHuman.
Tommy Hilfiger issues reported to GetHuman

Conclusion and closing notes

This is Tommy Hilfiger's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Tommy Hilfiger agent. This phone number is Tommy Hilfiger's best phone number because 15,801 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-866-6948 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Tommy Hilfiger first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Tommy Hilfiger has 1 phone number. It's not always clear what is the best way to talk to Tommy Hilfiger representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Tommy Hilfiger. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Tommy Hilfiger. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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