Target Returns and Exchanges

Phone Number & Getting a Rep

Target Returns and Exchanges number

800-591-3869
Toll-free·Calls Returns and Exchanges·See main phone number & contact info
Q:

How do I talk to a human at this Target number?

A:Press 1
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Monday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Target Returns and Exchanges?

A:The average hold time is 12 minutes. The longest hold times are on Friday, and the shortest are on Wednesday.

All Target customer service contact information

This is the #2 most popular Target phone number out of 3. Click above to go back to the main customer service number and other contact information, including Target email addresses, twitter handles, and live chat options.

More Target Customer Phone Numbers

Customer Service

800-440-0680
Main phone number · Toll-free · 24 hours, 7 days · Press 2, then 1 then 1 · Guest Relations - Store experience, questions about merchandise, or coupons, press 1. For registry or lists, press 2. For Target orders, press 3. For gift cards, credit cards, third-party debit cards, press 4. For info on how to become a vendor, press 5.

RedCard Customer Service

800-659-2396
Toll-free · 24 hours, 7 days · Direct to a human · Enter your entire card number or account ID, then press pound.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Target phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1
Here is how our research team describes the way the Target phone system greets you: Help with an existing order, press 1. Need help placing an order, press 2. Password reset, press 3. Help with something else, press 4.

What are the hours and when should I call?

Target operates the call center for this 800-591-3869 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 9,568 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Target phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Target staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Target is Friday. The most busy day to call is Monday. Again, this is based on a sample of 9,568 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call

In summation, the best day to call Target is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Target staffs the call center well on Friday.

Why call this Target number?

Below is a sample of recent calls to Target, and their purpose. Are any of these similar to the reason you are trying to call?
: ""
- From a call lasting 1m 15s , Sep 18, 2024 8:23 PM

Calling this Target Customer Number

Adam Goldkamp is the editor / author responsible for this content.
Dec 4, 2023

This phone number is an official Target number, but it doesn't seem to work properly. When I called, I was able to get connected with the automated system, but that was as far as I got because of an issue with the system recognizing entries.

Upon reaching the automated system, I was told that I had reached Target customer service and was presented with a set of options, including help with an existing order, making a new order and help with something else.

As I was looking for information, I hit 4 for "something else" as instructed, but the system told me that it could not recognize that as it was an invalid entry. I checked to make sure I had pressed 4, which I had.

I figured that maybe something else wasn't set up to work, so I hit 2 for "new order." Again, I got the same message that I had made an invalid entry and the system could not process it. I again looked at my phone to ensure that I had properly hit the button, and I had.

The system went into its explanation again, and this time, I tried to say 2 and say new order to get its attention that way. It was to no avail, and I hit the 2 button again. This time, the system declared it my third invalid entry and hung up automatically.

I got no chance to ask to speak to a representative. I had no opportunity to hit any button that would have connected me with anyone from Target, and I couldn't even say what department I wanted to go to in order to get assistance. All I got was a "Thanks for calling Target. Goodbye."

Overall, this was a completely unproductive experience. The only positive thing I can say about calling this number was that at least I got confirmation that I had reached a Target phone number. But otherwise, I didn't have any way to get connected with anyone because the automated system simply doesn't work.

Using an automated system is perfectly fine, especially for a large corporation like Target, but it needs to be checked to ensure that it works properly. A customer using such a system needs to be able to use it to get some kind of information, and having the buttons not work properly ensures that nobody can actually use it to get any information. When I double check the button and confirm that I hit the requested button each time, and the system won't recognize any of it, there's a problem.

Obviously, I would not use this phone number for anything related to Target, as it does not work the way it's intended for the customer.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

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