How do I talk to a human at this State Farm number?
A:Direct to Insurance Payments Center
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Wednesday, and the most busy day is Tuesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to State Farm Billing?
A:The average hold time is 14 minutes.The longest hold times are on Wednesday, and the shortest are on Thursday.
This is the #3 most popular State Farm phone number out of 3. Click above to go back to the main customer service number and other contact information, including State Farm email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · 24 hours, 7 days · Direct to Insurance Claims Center. · Emergency road service, press 1. To discuss an accident or damage claim, press 2. For existing customers, press 3. For a new quote, press 4. To make a payment, press 5. To receive copies of ID cards, press 6. For all other calls, press 7.
Toll-free · 24 hours, 7 days · Press 7 at the first menu, then you must say "Your Birthdate" to be transferred. · For help logging into your account, press 1. For help with Drive Safe or the mobile app, or Bluetooth Beacon, press 2. For help with the State Farm website or mobile app, press 3. For all other inquiries, press 4.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this State Farm phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Direct to Insurance Payments Center
Here is how our research team describes the way the State Farm phone system greets you: To use our new automated tool, press 1. To use the phone payment method, press 2.
Below are some clips we've found from State Farm's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling the State Farm policy payment system.
If you would like to know your billing or payment details or prefer to make your payment online, we can help you get started.
To be directed to our new automated tool, press one.
If you prefer to use the phone payment method, press two."
Excerpt from a call with State Farm
Monday, April 15, 2024 6:17 PM
What are the hours and when should I call?
State Farm operates the call center for this 800-440-0998 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 4,959 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this State Farm phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like State Farm staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call State Farm is Wednesday.The most busy day to call is Tuesday.Again, this is based on a sample of 4,959 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call State Farm is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that State Farm staffs the call center well on Wednesday.