A:Calling this ServiceLink number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at ServiceLink for you.
Q:
Does ServiceLink offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8:30am-8pm EST.The least busy day is Thursday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for ServiceLink below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this ServiceLink phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this ServiceLink number should go right to a real human being
In fact, much of this information on this page is superfluous because this ServiceLink phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
ServiceLink operates the call center for this 800-439-5451 phone number Mon-Fri 8:30am-8pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the ServiceLink call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this ServiceLink phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like ServiceLink staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call ServiceLink is Thursday.The most busy day to call is Monday.Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call ServiceLink is Thursday.In this case, it's a no-brainer. Thursday is not only the least busy day for calling this ServiceLink number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call ServiceLink
If you have time to do a bit of reading before you call ServiceLink, we recommend you read over some of our problem-specific articles.
Yes, ServiceLink is available in multiple countries. With a global presence, ServiceLink operates in several countries across the world. Our extensive network enables us to offer our services in various regions, ensuring that clients can access our solutions regardless of their location. Our international reach allows us to provide comprehensive support and expertise to clients globally, helping them optimize their business operations and achieve their goals. Whether you are in Europe, Asia, North America, or any other part of the world, ServiceLink is ready to serve you with our reliable and efficient services. We pride ourselves on delivering consistent and high-quality solutions internationally, ensuring that our clients receive the best service possible, no matter where they are located.
ServiceLink's refund policy ensures customer satisfaction and provides peace of mind. If a customer is not satisfied with the service received, they may be eligible for a refund. The refund request must be made within a specified timeframe, typically within 30 days of the service completion. To initiate the refund process, customers need to contact ServiceLink's customer support team through the provided channels, such as phone or email, and provide necessary details and documentation supporting their claim. ServiceLink will review the request and assess if it meets the refund criteria. Once approved, the refund amount will be issued back to the original method of payment within a reasonable timeframe. Specific details regarding refund eligibility, exceptions, and processing times can be found in ServiceLink's refund policy, available on their website.
ServiceLink offers a comprehensive range of services to meet the diverse needs of our clients. We specialize in providing innovative, technology-driven solutions in the mortgage industry. Our services include loan origination, loan servicing, default solutions, loss mitigation, and asset management. Our loan origination services cover all aspects of the lending process, from application to closing, ensuring a seamless and efficient experience for borrowers. For loan servicing, we offer a scalable and flexible platform that supports portfolios of all sizes and complexity. In terms of default solutions and loss mitigation, we provide foreclosure management, title services, and loan modification assistance. Our asset management services assist clients in managing and maximizing the value of their real estate portfolios. Overall, ServiceLink is your trusted partner, delivering end-to-end solutions to drive operational efficiencies and enhance the customer experience.
Click the link above to get answers to just about any ServiceLink customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More ServiceLink Customer Service Contacts
There are of course other ways to contact ServiceLink customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- ServiceLink customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is ServiceLink's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a ServiceLink agent. This phone number is ServiceLink's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-439-5451 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call ServiceLink first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, ServiceLink has 1 phone number. It's not always clear what is the best way to talk to ServiceLink representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for ServiceLink. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like ServiceLink. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.