Calls Customer Service·Most popular Seattle Public Utilities number
Q:
How do I talk to a live human at Seattle Public Utilities?
A:Press 0.
Q:
Does Seattle Public Utilities offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-5pm PST.The least busy day is Thursday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Tuesday, and the shortest are on Friday.How is this calculated?
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Seattle Public Utilities phone number to document the phone system.
Here is how our research team describes the way the Seattle Public Utilities phone system greets you: Good afternoon. Welcome to the Seattle City Light and Seattle Public Utilities customer service line. The Seattle area has received enough rain to refill our mountain reservoirs and is no longer facing a potential water shortage. Customers can return to their normal water use, and we thank them for helping to stretch our region's water supply. For those interested in using water wisely year-round, go to savingwater.org. To report an electrical or water outage, press 1. To make a payment, pay plan, or to hear account balance and payment locations, press 2. To open or close your utility account, press 3 for garbage, recycling, or food and yard waste service, press 4 for nonpayment disconnected services or other billing inquiries, press 5 to repeat these options.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0
What are the hours and when should I call?
Seattle Public Utilities operates the call center for this 206-386-1800 phone number Mon-Fri 8am-5pm PT.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Seattle Public Utilities phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Seattle Public Utilities staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Seattle Public Utilities is Thursday.The most busy day to call is Monday.Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Tuesday.
The best time to call Seattle Public Utilities
In summation, the best day to call Seattle Public Utilities is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Seattle Public Utilities staffs the call center well on Thursday.
More Seattle Public Utilities Customer Service Contacts
There are of course other ways to contact Seattle Public Utilities customer service besides the phone. Below we list the best ones, by medium.
Seattle Public Utilities Customer Help Desk / Web Support
Use this link to find customer service help through their website
As a last, sometimes only, resort- Seattle Public Utilities customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Seattle Public Utilities's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Seattle Public Utilities agent. This phone number is Seattle Public Utilities's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 206-386-1800 include and other customer service issues. Rather than trying to call Seattle Public Utilities first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Seattle Public Utilities has 1 phone number. It's not always clear what is the best way to talk to Seattle Public Utilities representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Seattle Public Utilities. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Seattle Public Utilities. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.