A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Monday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Friday, and the shortest are on Thursday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for SCSM Group below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this SCSM Group phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Ext 2
What are the hours and when should I call?
SCSM Group operates the call center for this 866-472-7375 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 11 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the SCSM Group call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this SCSM Group phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like SCSM Group staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call SCSM Group is Monday.The most busy day to call is Thursday.Again, this is based on a sample of 11 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call SCSM Group is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that SCSM Group staffs the call center well on Monday.
Why Customers Call SCSM Group
If you have time to do a bit of reading before you call SCSM Group, we recommend you read over some of our problem-specific articles.
SCSM Group is a leading global conglomerate specializing in a diverse range of industries. With a strong commitment to excellence, innovation, and sustainability, SCSM Group operates in sectors such as technology, finance, energy, and healthcare. We offer top-notch solutions and services tailored to meet the dynamic needs of our clients worldwide. Our cutting-edge technology solutions revolutionize businesses, enhance operations, and drive growth. With a team of highly skilled professionals driven by a customer-centric approach, SCSM Group ensures exceptional quality and reliability in all our endeavors. We strive to create value for our stakeholders while positively impacting the communities we serve. Whether it's fostering digital transformation, providing financial solutions, implementing renewable energy projects, or advancing healthcare, SCSM Group continues to make a significant global impact through its diversified portfolio and unrivaled expertise.
SCSM Group offers a comprehensive range of services to cater to diverse client needs. Our core offerings include strategic consulting, project management, and technology solutions. We partner with clients to develop effective business strategies, streamline operations, and maximize outcomes. Our strategic consulting services encompass market research, competitor analysis, and feasibility studies, enabling clients to make informed decisions and achieve sustainable growth. Complementing this, our project management services ensure seamless execution of initiatives across various sectors, including construction, energy, and transportation. Additionally, we provide end-to-end technology solutions, which involve software development, system integration, and IT support, empowering businesses with innovative tools and efficient workflows. With our expertise and commitment to excellence, SCSM Group stands as a reliable partner in driving organizational success.
SCSM Group offers flexible pricing structures tailored to meet the specific needs of each client. Our pricing is based on several factors, including the type and complexity of services required, the duration of the project, and any additional customization or integration requirements. We offer both fixed pricing and hourly rates, giving clients the option to choose the most suitable approach for their budget and objectives. Our transparent pricing model ensures that clients have a clear understanding of the costs involved before committing to any services. To get a detailed and personalized quote, we encourage potential clients to reach out to our sales team who will assess their unique requirements and provide an accurate pricing estimate.
Click the link above to get answers to just about any SCSM Group customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is SCSM Group's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a SCSM Group agent. This phone number is SCSM Group's best phone number because 66 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-472-7375 include Setup service, Cancel service, Overcharge/Strange charge, Complaint and other customer service issues. Rather than trying to call SCSM Group first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, SCSM Group has 1 phone number. It's not always clear what is the best way to talk to SCSM Group representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for SCSM Group. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like SCSM Group. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.