Does Residential Credit Solutions (RCS) offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Monday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:The average hold time is 17 minutes.The longest hold times are on Wednesday, and the shortest are on Tuesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Residential Credit Solutions (RCS) below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Residential Credit Solutions (RCS) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 then 2 then 0# until transferred
What are the hours and when should I call?
Residential Credit Solutions (RCS) operates the call center for this 800-737-1192 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Residential Credit Solutions (RCS) call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Residential Credit Solutions (RCS) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Residential Credit Solutions (RCS) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Residential Credit Solutions (RCS) is Monday.The most busy day to call is Thursday.Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Wednesday.
The best time to call Residential Credit Solutions (RCS)
In summation, the best day to call Residential Credit Solutions (RCS) is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Residential Credit Solutions (RCS) staffs the call center well on Monday.
If you have time to do a bit of reading before you call Residential Credit Solutions (RCS), we recommend you read over some of our problem-specific articles.
Residential Credit Solutions (RCS) is a leading mortgage servicer dedicated to assisting homeowners with their loan needs. With a focus on distressed mortgage assets, RCS offers a range of solutions to help borrowers who are facing financial difficulties or struggling to make their mortgage payments. As a specialized servicer, RCS works closely with borrowers to find personalized and sustainable resolutions, such as loan modifications or refinancing options. Committed to transparency and excellent customer service, RCS aims to provide homeowners with the support and guidance they need to navigate the complexities of homeownership. With a team of experienced professionals, RCS strives to empower borrowers to achieve long-term financial stability while maintaining a dignified homeownership experience.
The interest rates for RCS loans vary depending on several factors, including the loan amount, term, and the borrower's creditworthiness. As a mortgage servicing company, RCS works with various lending institutions and investors, allowing them to offer competitive interest rates. These rates are typically influenced by market conditions and can change over time. To get accurate and up-to-date information on the current interest rates for RCS loans, it is recommended to contact the company directly or visit their website. Their team of dedicated professionals will be happy to assist and provide personalized rates based on individual circumstances.
RCS offers a range of loan solutions tailored to meet various residential needs. Our loan portfolio includes options such as conventional loans, government-backed loans like FHA and VA loans, as well as jumbo loans. Whether you are a first-time homebuyer, looking to refinance your current mortgage, or seeking financing for a higher-priced property, RCS has the right loan for you. Our conventional loans provide competitive rates and flexible terms, while FHA loans offer low down payment options and VA loans cater to eligible veterans and military personnel. Additionally, our jumbo loans provide financing for larger loan amounts. Regardless of your specific loan requirements, RCS is dedicated to helping you find the perfect loan solution that best suits your unique circumstances.
Click the link above to get answers to just about any Residential Credit Solutions (RCS) customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Residential Credit Solutions (RCS)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Residential Credit Solutions (RCS) agent. This phone number is Residential Credit Solutions (RCS)'s best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-737-1192 include Setup an account, Question, Complaint, Lower my rate and other customer service issues. Rather than trying to call Residential Credit Solutions (RCS) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Residential Credit Solutions (RCS) has 1 phone number. It's not always clear what is the best way to talk to Residential Credit Solutions (RCS) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Residential Credit Solutions (RCS). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Residential Credit Solutions (RCS). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.