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Parts Dr Customer Service

Phone Number & Contact Info

Parts Dr's Best Phone Number

877-800-0828
Toll-free·Calls Customer Service·Most popular Parts Dr number
Free tools for easier calling
Q:

How do I talk to a live human at Parts Dr?

A:Calling this Parts Dr number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Parts Dr for you.
Q:

Does Parts Dr offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-6pm EST. The least busy day is Thursday, and the most busy day is Friday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Parts Dr below.

Let us call and talk to Parts Dr for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Parts Dr phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Parts Dr number should go right to a real human being
Below are some clips we've found from Parts Dr's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Park Doctor, where we offer the largest selection of genuine appliance parts for the lowest price. Please hold, and the next available representative will be with you shortly. This call may be monitored or recorded for quality assurance purposes. Your continued participation in this phone call serves as express consent to be monitored or recorded."
Excerpt from a call with Parts Dr
Monday, March 11, 2024 3:59 PM
In fact, much of this information on this page is superfluous because this Parts Dr phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Parts Dr operates the call center for this 877-800-0828 phone number Mon-Fri 8am-6pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Parts Dr call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Parts Dr phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Parts Dr staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Parts Dr is Thursday. The most busy day to call is Friday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Parts Dr

In summation, the best day to call Parts Dr is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Parts Dr staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Parts Dr

If you have time to do a bit of reading before you call Parts Dr, we recommend you read over some of our problem-specific articles.

What is Parts Dr?

Parts Dr is an online retailer specializing in providing high-quality replacement parts for home appliances. With a vast inventory of parts for major brands such as Whirlpool, Samsung, and LG, Parts Dr aims to offer customers a convenient and reliable solution to their appliance repair needs. Whether it's a faulty washer pump, a malfunctioning refrigerator control board, or a broken oven igniter, Parts Dr has a wide range of affordable and genuine replacement parts available. The company prides itself on exceptional customer service, efficient shipping, and competitive prices. Backed by a team of knowledgeable professionals, Parts Dr strives to ensure that customers can easily find the right part to fix their appliances and get them running smoothly again.

Top Parts Dr customer service problems

Click the link above to get answers to just about any Parts Dr customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Parts Dr, and their purpose. Are any of these similar to the reason you are trying to call?
Issue with fridge gasket: "I'm having an issue with the gasket on my fridge—it’s rippling and not keeping the food fresh."
- From a call lasting 1m 8s , Sep 16, 2024 3:21 PM

More Parts Dr Customer Service Contacts

There are of course other ways to contact Parts Dr customer service besides the phone. Below we list the best ones, by medium.

Parts Dr Customer Service Live Chat

partsdr.com - Customer Service
Click the "Live Chat" button on the top right.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Parts Dr provides this option.

Conclusion and closing notes

This is Parts Dr's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Parts Dr agent. This phone number is Parts Dr's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-800-0828 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Parts Dr first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Parts Dr has 1 phone number. It's not always clear what is the best way to talk to Parts Dr representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Parts Dr. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Parts Dr. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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