Omni Hotels Reservations

Phone Number & Getting a Rep

Omni Hotels Reservations number

888-444-6664
Toll-free·Calls Reservations·See main phone number & contact info
Q:

How do I talk to a human at this Omni Hotels number?

A:Press 1 for reservations
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Wednesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Omni Hotels Reservations?

A:The average hold time is 3 minutes. The longest hold times are on Monday, and the shortest are on Wednesday.

All Omni Hotels customer service contact information

This is the #2 most popular Omni Hotels phone number out of 4. Click above to go back to the main customer service number and other contact information, including Omni Hotels email addresses, twitter handles, and live chat options.

More Omni Hotels Customer Phone Numbers

Customer Service

800-809-6664
Main phone number · Toll-free · 24 hours, 7 days · Calling this Omni Hotels number should go right to a real human being ·

Select Guest Program

877-440-6664
Toll-free · 24 hours, 7 days · For Select Guest Program Inquiries ·

Travel Agent Help Desk

800-824-6664
Toll-free · 24 hours, 7 days · For Travel Agent Help Desk U.S. ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Omni Hotels phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 for reservations

What are the hours and when should I call?

Omni Hotels operates the call center for this 888-444-6664 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 129 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Omni Hotels phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Omni Hotels staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Omni Hotels is Tuesday. The most busy day to call is Wednesday. Again, this is based on a sample of 129 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.

The best time to call

In summation, the best day to call Omni Hotels is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Omni Hotels staffs the call center well on Tuesday.

Calling this Omni Hotels Customer Number

Christian Allen is the editor / author responsible for this content.
Mar 25, 2024

Calling Omni Hotels was incredibly straightforward, once you get past the initial issues with the automated system. The automated system is very sensitive and will get confused if you make any noise whatsoever, so it's important to make sure you don't make a sound until you're ready to make a selection. 

When you do make a selection, however, you are quickly put through to a representative. I didn't even have time to hear the first automated message play before I had someone asking me how they could assist me. When she did, I told her that I was thinking about taking a trip in the next few months and needed a hotel if I took it, but I wasn't yet sure of my dates for the trip. As such, I wanted to know what my window was like for canceling the hotel if needed.

She told me that it would depend on the property, but I would be looking at a window of two to seven days to cancel the stay. This could also depend on how in-demand the property was at the time of my booking it. She told me that as long as I canceled the trip before that window, I would not owe a cent for my stay.

I asked if that also applied in situations where a deposit was needed, and she confirmed that was still accurate. She said that if a deposit was required, the hotel would tell me when I booked so that I wouldn't have any surprises. If I did have to make a deposit, I would get all of it back when I canceled the reservation.

Overall, I thought this was a good experience and got the help I needed promptly. If I needed assistance from Omni, I would definitely use this number to get it.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!