How do I talk to a live human at New York & Company?
A:Calling this New York & Company number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at New York & Company for you.
Q:
Does New York & Company offer 24 hour customer service?
A:Not at this number; hours here are Mon-Sat 8am-9pm EST.The least busy day is Saturday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
Toll-free · Mon-Sat 8am-9pm EST · Calling this New York & Company number should go right to a real human being · · Free tools available: Talk for me, Skip the wait, Schedule my call
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for New York & Company below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this New York & Company phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this New York & Company number should go right to a real human being
Below are some clips we've found from New York & Company's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to say or enter information
"You've reached New York and Company credit card customer service.
If you're calling to place track, or ask a question about a catalog or online order, please send an email directly to the New York and Company catalog customer care department Their email address is help at n y and company dot com.
Thank you for calling our NY and C rewards credit card customer service system.
For quality purposes, this call may be monitored and or recorded.
Save time by checking your balance and make making payments for free by visiting our website on the back of your card or listed on your statement.
And remember, making a payment is also free on easy pay via postal mail or in our automated phone system.
Please say the primary account holder's sixteen digit card number or enter it followed by pound.
Or say, I don't have it."
Excerpt from a call with New York & Company
Friday, November 29, 2024 9:40 PM
In fact, much of this information on this page is superfluous because this New York & Company phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
New York & Company operates the call center for this 800-889-0494 phone number Mon-Sat 8am-9pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 634 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the New York & Company call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this New York & Company phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like New York & Company staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call New York & Company is Saturday.The most busy day to call is Monday, which averages 231% more phone calls by comparison.Again, this is based on a sample of 634 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Wednesday.
In summation, the best day to call New York & Company is Thursday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that New York & Company staffs up on Thursday to handle the higher call volume, and that makes it the best time to call.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call New York & Company
If you have time to do a bit of reading before you call New York & Company, we recommend you read over some of our problem-specific articles.
New York & Company is a renowned fashion retailer offering stylish and on-trend clothing and accessories for women. Founded in 1918, it has established itself as a trusted brand known for its diverse range of high-quality fashion products. New York & Company aims to empower women with its fashion-forward collections, catering to different body types and sizes. With a focus on providing affordable and versatile apparel, the company offers a wide selection of dresses, tops, bottoms, shoes, and accessories suitable for various occasions. Whether it's business attire, casual wear, or something for a special event, New York & Company is dedicated to helping women feel confident and express their individual style through their fashion choices.
New York & Company stores can be found in various locations across the United States. We have a store locator on our website that can help you find the nearest store near you. Simply enter your zip code, city, or state, and the locator will provide you with a list of nearby New York & Company stores. Additionally, you can also find our stores in many popular shopping malls and centers nationwide. Our goal is to offer convenient access to our stylish and affordable fashion collections, so you can effortlessly shop in-store and explore our latest trends. Check our website or utilize our store locator to find the nearest New York & Company store today!
Yes, you can apply for a New York & Company credit card. By applying for their credit card, you can enjoy various benefits and exclusive rewards. The New York & Company credit card offers perks such as exclusive discounts, bonus reward points, birthday coupons, and access to special events. Cardholders can earn rewards faster and receive timely updates on sales and promotions. Applying online is quick and easy. Simply visit the New York & Company website, navigate to the credit card page, and fill out the secure application form. Once approved, you can start enjoying the benefits of being a New York & Company credit cardholder both in-store and online.
Click the link above to get answers to just about any New York & Company customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to New York & Company, and their purpose. Are any of these similar to the reason you are trying to call?
Inquire about payment due: "What is my payment due?"
- From a call lasting 6m 55s , Dec 15, 2024 8:03 PM
Received wrong order: "The reason I'm calling that I placed a order, and then the send me the wrong order."
- From a call lasting 9m 14s , Nov 29, 2024 9:40 PM
Information about why customers call New York & Company is extracted from issues that customers have reported to GetHuman.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and New York & Company will reply our your email.
New York & Company Customer Service on Facebook / Messenger
Some customer service teams, like that of New York & Company, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.
New York & Company Customer Help Desk / Web Support
As a last, sometimes only, resort- New York & Company customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is New York & Company's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a New York & Company agent. This phone number is New York & Company's best phone number because 2,430 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-889-0494 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call New York & Company first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web or facebook. In total, New York & Company has 2 phone numbers. It's not always clear what is the best way to talk to New York & Company representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for New York & Company. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like New York & Company. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.