A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Thursday, and the most busy day is Tuesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to MCI Business Accounts?
A:The average hold time is 53 minutes.The longest hold times are on Monday, and the shortest are on Wednesday.
This is the #2 most popular MCI phone number out of 3. Click above to go back to the main customer service number and other contact information, including MCI email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · 24 hours, 7 days · Press 2 for other options, then press 2 again. Must choose options 1-4. · First, we will need to confirm your phone number. The recording will repeat the number you are calling from and ask you to press 1 if this is the number you are calling about or press 2 if it is not the number you are calling about.
Toll-free · 24 hours, 7 days · Listen to the phone and follow the prompts · To make a payment by credit card or check by phone, press 1. To find out about other payment options, press 2. To speak to a customer service representative, press 3.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this MCI phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:This is the Business department
Here is how our research team describes the way the MCI phone system greets you: First, we will need to confirm your phone number. The recording will repeat the number you are calling from and ask you to press 1 if this is the number you are calling about or press 2 if it is not the number you are calling about.
What are the hours and when should I call?
MCI operates the call center for this 800-444-2222 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 377 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this MCI phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like MCI staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call MCI is Thursday.The most busy day to call is Tuesday.Again, this is based on a sample of 377 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call MCI is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that MCI staffs the call center well on Thursday.