A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Friday, and the most busy day is Wednesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to M&T Bank Member Services?
A:The average hold time is 17 minutes.The longest hold times are on Friday, and the shortest are on Monday.
This is the #3 most popular M&T Bank phone number out of 3. Click above to go back to the main customer service number and other contact information, including M&T Bank email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · 24 hours, 7 days · Press 0# · What can I help you with? Account info, press 1. Lost or stolen card, press 2. Help me log in, press 3. Open a new account, press 4. Branch locations, press 5. Mortgage questions, press 6.
Toll-free · Mon-Fri 8am-9pm, Sat-Sun 9am-5pm EST · Calling this M&T Bank number should go right to a real human being · Help with log in, press 1. Billpay, Zelle, transfer funds, press 2. Mobile or online troubleshooting, press 3. Transaction history or balance, press 4. Mortgage info, press 5.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this M&T Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0, must enter account number.
Here is how our research team describes the way the M&T Bank phone system greets you: What can I help you with? Account info, press 1. Lost or stolen card, press 2. Help me log in, press 3. Open a new account, press 4. Branch locations, press 5. Mortgage questions, press 6.
Below are some clips we've found from M&T Bank's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to M and T Bank.
All calls may be recorded so that we can review continually improve the experience we deliver to our customers."
Excerpt from a call with M&T Bank
Tuesday, September 17, 2024 9:45 PM
What are the hours and when should I call?
M&T Bank operates the call center for this 800-836-2826 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 2,520 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this M&T Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like M&T Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call M&T Bank is Friday.The most busy day to call is Wednesday.Again, this is based on a sample of 2,520 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call M&T Bank is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that M&T Bank staffs the call center well on Friday.
Why call this M&T Bank number?
Below is a sample of recent calls to M&T Bank, and their purpose. Are any of these similar to the reason you are trying to call?
: ""
- From a call lasting 4m 10s , Oct 28, 2024 9:30 PM
: ""
- From a call lasting 2m 2s , Oct 22, 2024 4:41 AM
Mortgage inquiry: "I want to know in my loan, is there a mortgage protecting policy in my loan?"
- From a call lasting 11m 25s , Sep 17, 2024 9:45 PM