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Linksys Customer Service

Phone Number & Contact Info

Linksys's Best Phone Number

800-546- 5797
Toll-free·Calls Customer Service·Most popular Linksys number
Free tools for easier calling
Q:

How do I talk to a live human at Linksys?

A:Press 1 at the next prompt press 1. Our free phone can also navigate phone menus to get a live human at Linksys for you.
Q:

Does Linksys offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Friday, and the most busy day is Thursday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Wednesday, and the shortest are on Tuesday. You can skip the hold time for free.

Linksys Customer Phone Numbers

Consumer Technical Support

800-326-7114
Toll-free · 24 hours, 7 days · Press 1 at the next prompt press 1 · If you need help with your home Wi-Fi, press 1. For business network, press 2. · Free tools available: Talk for me, Skip the wait, Schedule my call

Warranty Returns Customer Service

800-546-5797
Toll-free · 24 hours, 7 days · Press 1; at prompt press ###. · If you need help with your home Wi-Fi, press 1. For business network, press 2. · Free tools available: Talk for me, Skip the wait, Schedule my call

Business Technical Support

877-855-6899
Toll-free · Mon-Fri 5am-11pm PST · Direct to a human · If you need help with your home Wi-Fi, press 1. For business network, press 2. · Free tools available: Talk for me, Skip the wait, Schedule my call

Online Shopping Customer Service

877-959-7467
Toll-free · 24 hours, 7 days · Direct to a human · If you need help with your home Wi-Fi, press 1. For business network, press 2. · Free tools available: Talk for me, Skip the wait, Schedule my call

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Linksys below.

Let us call and talk to Linksys for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Linksys phone number to document the phone system.
Here is how our research team describes the way the Linksys phone system greets you: If you need help with your home Wi-Fi, press 1. For business network, press 2.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 at the next prompt press 1
Below are some clips we've found from Linksys's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Welcome to Linksys support. To assure quality service, your call may be monitored. To continue in English, press one. Welcome to Linksys technical support. If your product is within warranty and purchased from Linksys dot com, or our retail partners, you have full access to phone support. For out of warranty products, limited support options may be available based on your issue. If you are calling about a product that is in warranty, press one."
Excerpt from a call with Linksys
Tuesday, July 23, 2024 8:14 PM

What are the hours and when should I call?

Linksys operates the call center for this 800-546- 5797 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 88 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Linksys call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Linksys phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Linksys staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Linksys is Friday. The most busy day to call is Thursday, which averages 62% more phone calls by comparison. Again, this is based on a sample of 88 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Wed
Thu
Busiest
Fri
Quietest

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Linksys

In summation, the best day to call Linksys is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Linksys staffs the call center well on Friday.

Calling this Linksys Customer Number

Adam Goldkamp is the editor / author responsible for this content.
Sep 29, 2024

Linksys is a major data hardware and consumer electronics company that sells a range of popular products. As a significant player in its industry, it isn't surprising that Linksys gets a lot of requests for customer service each and every day.

Why Do People Call Linksys Customer Support?

People call Logitech customer support for many reasons, including:

  • Product ordering and questions
  • Order status information
  • Canceling or changing an order
  • Troubleshooting and technical support
  • Returns and exchanges
  • Billing issues
  • Rebate issues

Best Practices for Calling Linksys Customer Service

There are several things that you can do to make your call to Linksys more successful:

  • As is true with many large companies, Linksys has different divisions, each with its own customer service number. Check Linksys's website to make sure that you are calling the correct number.
  • Call during hours of operation. While Linksys offers 24/7 phone-based customer service to consumers, other divisions, including its business-to-business and rebate departments, have more limited service.
  • Have relevant documentation close at hand during your call. Documentation includes account numbers, invoices, order numbers, credit card statements or correspondence from Linksys regarding your case. You'll also want model and serial numbers of your products if you are calling about a warranty or need tech support.
  • If you are calling for technical support or troubleshooting assistance, have your device in front of you. This makes it possible for you and the customer service representative to work together.
  • Have pen and paper handy for notetaking.

How do Consumers Feel About Calling Linksys Customer Service?

Customer service experiences tend to be mixed: While many Linksys customers are happy with the customer service that they've received, others feel that Linksys doesn't offer enough support for its products and does what it can to discourage product returns and refunds.

What Kind of Issues can Linksys Customer Service Representative Resolve?

Linksys customer service representatives can answer questions about orders, arrange for returns, troubleshoot products, provide technical support and research billing questions.

What Can't Be Resolved With a Call to Linksys Customer Service?

Linksys products are sold directly by Linksys on its website, as well as by third-party retailers. Linksys representatives are not in a position to negotiate or mediate conflicts between customers and retailers: If your problem is with a retailer's policies or service, you'll have to work with that retailer to find a resolution.

Some Linksys products may not be compatible with your computer or other devices. If this is the case, a Linksys technical support agent may be able to suggest a workaround, but it may be that your problem cannot be resolved unless you replace your hardware.

Similarly, there are many ISPs that provide Linksys routers to their customers. If your problem is determined to be the fault of the ISP, Linksys can't usually be expected to do more than to refer you to your ISP's customer service department.

What Should You Do If You Have an Unsuccessful Call with Linksys?

Sometimes, calls to Linksys don't resolve your issue or help you get an answer to a question. Don't fret: You may still have options.

  • First, call back. The next person you speak to may have more time on the job or better training and will be able to answer your questions and provide an acceptable resolution.
  • If a second call doesn't work, try getting in touch another way. Linksys offers a live chat option as well as the opportunity to connect via social media. Both of these options provide you with a written transcript of your conversation, something that can be useful if you have to escalate your case.
  • Linksys does operate a community discussion board: You may be able to get help from other, experienced users.
  • If you purchased your Linksys product through a retailer or were provided with a device by your local ISP, contact the retailer or ISP and ask for help. They may be willing to advocate for you or, as a goodwill gesture, replace or refund your product.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Why Customers Call Linksys

If you have time to do a bit of reading before you call Linksys, we recommend you read over some of our problem-specific articles.

Does my Linksys router support IPv6?

Yes, Linksys routers are equipped to support IPv6. With the increasing adoption of IPv6, Linksys has prioritized ensuring that their routers are fully compatible with this next-generation internet protocol. By offering advanced settings and features, Linksys routers allow users to seamlessly transition from IPv4 to IPv6. Through the router's web-based interface, users can enable IPv6 connectivity and configure necessary settings such as addressing modes, prefix delegation, and firewall rules. Additionally, Linksys provides regular firmware updates to ensure optimal performance and address any IPv6-related issues. Whether you are a home user or a business, you can confidently rely on Linksys routers to handle the demands of IPv6 and provide you with a future-proof networking solution.

What is the default username and password for my Linksys router?

The default username and password for Linksys routers are typically "admin" for both. However, it is essential to mention that sometimes the default password may be left blank. It is highly recommended to change the default password to enhance the security of your network. To do so, access the router's administrative settings by typing the default IP address (usually 192.168.1.1 or 192.168.0.1) into a web browser. After logging in, navigate to the administration settings and choose a new strong password. This ensures unauthorized access is prevented and protects your network from potential security threats. It is crucial to regularly update and strengthen your router's password to maintain a secure network environment.

Can I extend the range of my Linksys router?

Yes, you can extend the range of your Linksys router using several methods. One option is to use a wireless range extender, also known as a wireless repeater, which amplifies the existing Wi-Fi signal and extends its coverage. Another solution is to set up a second Linksys router as a wireless access point or use it in bridge mode to increase the signal range. Additionally, you can switch to a high-gain antenna for improved signal strength and range. Linksys also offers mesh Wi-Fi systems that consist of multiple nodes strategically placed throughout the home to create a seamless network with extended coverage. These options allow you to expand the range of your Linksys router and ensure better connectivity in areas that were previously inaccessible.

Top Linksys customer service problems

Click the link above to get answers to just about any Linksys customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Linksys, and their purpose. Are any of these similar to the reason you are trying to call?
Router connectivity issues: "The other two are flashing red."
- From a call lasting 8m 31s , Sep 29, 2024 3:00 PM
Language barrier issue: "Can you talk with the Arabic because I don't speak English?"
- From a call lasting 5m 22s , Sep 28, 2024 4:49 PM
Password retrieval assistance: "I can't remember my Linksys password."
- From a call lasting 13m 13s , Sep 25, 2024 4:35 PM
App connectivity issue: "I still cannot connect to the app after uninstalling and reinstalling."
- From a call lasting 2m 57s , Sep 24, 2024 6:56 PM
Wi-Fi connectivity issues: "My Wi Fi six got got got issue."
- From a call lasting 64m 32s , Sep 24, 2024 5:47 PM
Unstable network connection: "The network is not very stable."
- From a call lasting 15m 17s , Sep 24, 2024 5:29 PM
Information about why customers call Linksys is extracted from issues that customers have reported to GetHuman.
Linksys issues reported to GetHuman

More Linksys Customer Service Contacts

There are of course other ways to contact Linksys customer service besides the phone. Below we list the best ones, by medium.

Linksys Customer Service on X (formerly Twitter)

twitter.com/LinksysCares - Technical Support
Use the link to connect with customer service through Twitter
Linksys, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Linksys Customer Service on Facebook / Messenger

facebook.com/linksys/ - Customer Service
Use this link to connect with customer service through Facebook
Some customer service teams, like that of Linksys, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.

Linksys Customer Help Desk / Web Support

linksys.com - Customer Service
Customer service web support, including online chat
linksys.com - Technical Support
Use this link to find customer service help through their website
linksys.com - Deals & Promotions
Use this link to find customer service help through their website
As a last, sometimes only, resort- Linksys customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Linksys's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Linksys agent. This phone number is Linksys's best phone number because 3,090 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-546- 5797 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Linksys first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or twitter or facebook. In total, Linksys has 5 phone numbers. It's not always clear what is the best way to talk to Linksys representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Linksys. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Linksys. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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