Kansas Division of Motor Vehicles (DMV/RMV) Customer Service

Phone Number & Contact Info

Kansas Division of Motor Vehicles (DMV/RMV)'s Best Phone Number

785-296-3621
Calls Customer Service·Most popular Kansas Division of Motor Vehicles (DMV/RMV) number
Q:

How do I talk to a live human at Kansas Division of Motor Vehicles (DMV/RMV)?

A:Press 4.
Q:

Does Kansas Division of Motor Vehicles (DMV/RMV) offer 24 hour customer service?

A:Not at this number; hours here are Mon, Wed, Thur, Fri 8am-5pm, Tues 9am-5pm CST. The least busy day is Monday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Wednesday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Kansas Division of Motor Vehicles (DMV/RMV) phone number to document the phone system.
Here is how our research team describes the way the Kansas Division of Motor Vehicles (DMV/RMV) phone system greets you: Department of Revenue Division of Vehicles, please be advised this call is being recorded for quality assurance and training purposes. Select from one of the following options and listen carefully, as our menu options may have changed: For answers to commonly asked questions, press 1. If you're calling about vehicle titles or all vehicle types, or registering your passenger vehicle or license plates, press 2. If you're calling regarding your driving record or need assistance, press 3. If you are a vehicle dealer calling about a title, press 4. If you need to speak to a dealer licensing agent, press 6. To speak with a vehicle finance office, please press 7. Thank you for calling the Kansas Department of Revenue Division of Vehicles. Please be advised this call is being recorded for quality assurance and training purposes.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 4

What are the hours and when should I call?

Kansas Division of Motor Vehicles (DMV/RMV) operates the call center for this 785-296-3621 phone number Mon, Wed, Thur, Fri 8am-5pm, Tues 9am-5pm CT. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Kansas Division of Motor Vehicles (DMV/RMV) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Kansas Division of Motor Vehicles (DMV/RMV) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Kansas Division of Motor Vehicles (DMV/RMV) is Monday. The most busy day to call is Thursday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Kansas Division of Motor Vehicles (DMV/RMV)

In summation, the best day to call Kansas Division of Motor Vehicles (DMV/RMV) is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Kansas Division of Motor Vehicles (DMV/RMV) staffs the call center well on Monday.

Calling this Kansas Division of Motor Vehicles (DMV/RMV) Customer Number

Jeff Whelpley is the editor / author responsible for this content.
Aug 10, 2023

When you call the Kansas Department of Revenue's Division of Vehicles, you get a menu that's a bit awkward, as it skips to different options rather than progressing through queries in a linear fashion. The menu options are also fairly confusing, so I initially ended up going to the wrong department and had my call dropped before anyone answered my questions.

On my second attempt, I was able to reach a representative without issue. When I did reach a representative, I was asked my name and how she could provide assistance. I asked her what kind of costs I could expect to pay to title and register my vehicle in Kansas, and she informed me that the cost can vary depending on what county I lived in. I told her that I lived in Wichita and asked if that was Sedgwick County, which she confirmed was accurate. She then told me that she could transfer me over to the Sedgwick County Division of Vehicles so that I could get a full answer to my question.

I then thanked her and she seemed to hit the transfer button, although I heard no sounds or message coming from the phone. After a minute, I ended the call, as it was no longer taking place with the Kansas DOV.

Overall, I thought the service that I got from the Kansas DOV was acceptable, but this number really seems to be more of a call center than an actual place to get assistance given how Kansas appears to operate its vehicle titles and registrations. If each county has its own costs for registration, most questions would be answered at the county level rather than the state level.

However, given the makeup of Kansas and how many of its residents do not have access to reliable broadband internet, that actually does make sense. Kansas is one of the most rural states in the nation and ranks 48th overall in access to broadband, so a sizeable amount of residents of the Sunflower State really don't have another way to get the information they need from the Division of Vehicles.

Overall, I wouldn't use this number for anything other than being directed to the right place, as it seems to be set up as a directory or call center instead of a place to get genuine assistance. The menu could be cleaned up somewhat to make it more linear and less awkward, but otherwise, this number does serve a purpose for rural Kansans in need of information on vehicle titles and registrations.

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Why Customers Call Kansas Division of Motor Vehicles (DMV/RMV)

If you have time to do a bit of reading before you call Kansas Division of Motor Vehicles (DMV/RMV), we recommend you read over some of our problem-specific articles.

Can I renew my vehicle registration online?

Yes, residents of Kansas can conveniently renew their vehicle registration online through the Kansas Division of Motor Vehicles (DMV/RMV) website. Online vehicle registration renewals are available for vehicles that are registered in Kansas and do not require any additional documentation or changes to the registration information. To renew your vehicle registration online, you will need your license plate number, vehicle identification number (VIN), and payment method (credit or debit card). Simply visit the Kansas DMV/RMV website, select the online renewal option, and follow the step-by-step instructions provided to complete the process securely. Online renewal saves time and eliminates the need to visit a physical DMV office, making it a convenient option for Kansas residents.

Top Kansas Division of Motor Vehicles (DMV/RMV) customer service problems

Click the link above to get answers to just about any Kansas Division of Motor Vehicles (DMV/RMV) customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Kansas Division of Motor Vehicles (DMV/RMV) Customer Service Contacts

There are of course other ways to contact Kansas Division of Motor Vehicles (DMV/RMV) customer service besides the phone. Below we list the best ones, by medium.

Kansas Division of Motor Vehicles (DMV/RMV) Customer Help Desk / Web Support

ksrevenue.org - Customer Service
Online customer service support
As a last, sometimes only, resort- Kansas Division of Motor Vehicles (DMV/RMV) customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Kansas Division of Motor Vehicles (DMV/RMV)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Kansas Division of Motor Vehicles (DMV/RMV) agent. This phone number is Kansas Division of Motor Vehicles (DMV/RMV)'s best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 785-296-3621 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call Kansas Division of Motor Vehicles (DMV/RMV) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Kansas Division of Motor Vehicles (DMV/RMV) has 1 phone number. It's not always clear what is the best way to talk to Kansas Division of Motor Vehicles (DMV/RMV) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Kansas Division of Motor Vehicles (DMV/RMV). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Kansas Division of Motor Vehicles (DMV/RMV). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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