Idaho Division of Motor Vehicles (DMV/RMV) Customer Service

Phone Number & Contact Info

Idaho Division of Motor Vehicles (DMV/RMV)'s Best Phone Number

208-334-8000
Calls Customer Service·Most popular Idaho Division of Motor Vehicles (DMV/RMV) number
Q:

How do I talk to a live human at Idaho Division of Motor Vehicles (DMV/RMV)?

A:Press 1, then 1, then 6.
Q:

Does Idaho Division of Motor Vehicles (DMV/RMV) offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-4:30pm EST. The least busy day is Friday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Wednesday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Idaho Division of Motor Vehicles (DMV/RMV) phone number to document the phone system.
Here is how our research team describes the way the Idaho Division of Motor Vehicles (DMV/RMV) phone system greets you: For DMV, press 1. For the Idaho 511 road report, press 2. For all other non-DMV, including construction, purchasing, and Human Resources, press 3.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1, then 1, then 6

What are the hours and when should I call?

Idaho Division of Motor Vehicles (DMV/RMV) operates the call center for this 208-334-8000 phone number Mon-Fri 8am-4:30pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Idaho Division of Motor Vehicles (DMV/RMV) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Idaho Division of Motor Vehicles (DMV/RMV) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Idaho Division of Motor Vehicles (DMV/RMV) is Friday. The most busy day to call is Wednesday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Idaho Division of Motor Vehicles (DMV/RMV)

In summation, the best day to call Idaho Division of Motor Vehicles (DMV/RMV) is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Idaho Division of Motor Vehicles (DMV/RMV) staffs the call center well on Friday.

Calling this Idaho Division of Motor Vehicles (DMV/RMV) Customer Number

Adam Goldkamp is the editor / author responsible for this content.
Aug 11, 2023

Calling the Idaho Division of Motor Vehicles was both a pleasant and straightforward experience. When I called, I was first presented with the choice of speaking to the DMV or getting the state's 511 information on road closures, to which I chose the former. Given how much winter weather hits the state, I thought this was a helpful and necessary touch.

Once I got through the menu, I was given an automated message that said I could do most transactions with the DMV online and would save money if I chose to go online. I then had to push two buttons to get to the section for driver's licenses, which led me immediately to a customer service representative.

When she answered, she asked how she could assist me, and I told her I was a new resident of Idaho and wanted to know how long I had before I needed to get an Idaho driver's license. She told me I had 90 days from the date of my move. I asked her what I would need to bring to get my new license, and she told me that I'd need to bring proof of citizenship, which could either be a birth certificate or a passport.

She said I would also need to provide my Social Security number, my out-of-state license, and at least one piece of mail establishing my Idaho residency. If I brought two forms of mail, I would be eligible to receive a Real ID-compliant license, for which there would be no extra fee. She then asked if I was over 18. When I confirmed I was, she said I would also need to take the state's written knowledge exam, which she explained carried a $5 fee.

I then asked what the cost was for an Idaho license, and she said I could either get a four-year license for $32 or I could get an eight-year license for $60. I finally asked her about the cost to register my vehicle in Idaho, and she said that would depend on the age of the vehicle, with older vehicles getting charged a lower fee. With no other questions, I thanked her for her assistance and she thanked me for calling.

Overall, I was very impressed with how easy it was to get assistance when calling the Idaho DMV. I had hardly any wait time, and almost all of the time I spent waiting was because I was navigating the menu to reach the right team member. When I did get connected with a representative, I had no trouble getting any of my questions asked and even got some extra information related to my questions that I hadn't yet asked. The tone of our conversation was both professional and pleasant, and I found it easy to ask any questions that I had. If I were to need any assistance from the Idaho DMV as an actual customer, I would not hesitate to call for assistance.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

More Idaho Division of Motor Vehicles (DMV/RMV) Customer Service Contacts

There are of course other ways to contact Idaho Division of Motor Vehicles (DMV/RMV) customer service besides the phone. Below we list the best ones, by medium.

Idaho Division of Motor Vehicles (DMV/RMV) Customer Help Desk / Web Support

itd.idaho.gov - Customer Service
Online customer service support
As a last, sometimes only, resort- Idaho Division of Motor Vehicles (DMV/RMV) customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Idaho Division of Motor Vehicles (DMV/RMV)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Idaho Division of Motor Vehicles (DMV/RMV) agent. This phone number is Idaho Division of Motor Vehicles (DMV/RMV)'s best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 208-334-8000 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call Idaho Division of Motor Vehicles (DMV/RMV) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Idaho Division of Motor Vehicles (DMV/RMV) has 1 phone number. It's not always clear what is the best way to talk to Idaho Division of Motor Vehicles (DMV/RMV) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Idaho Division of Motor Vehicles (DMV/RMV). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Idaho Division of Motor Vehicles (DMV/RMV). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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