ING Bank (Australia) Customer Service

Phone Number & Contact Info

ING Bank (Australia)'s Best Phone Number

1800 639 082
Calls Customer Service·Most popular ING Bank (Australia) number
Q:

How do I talk to a live human at ING Bank (Australia)?

A:Press 0; then 0#.
Q:

Does ING Bank (Australia) offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Friday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this ING Bank (Australia) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0; then 0#

What are the hours and when should I call?

ING Bank (Australia) operates the call center for this 1800 639 082 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 83 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this ING Bank (Australia) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like ING Bank (Australia) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call ING Bank (Australia) is Tuesday. The most busy day to call is Monday. Again, this is based on a sample of 83 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.

The best time to call ING Bank (Australia)

In summation, the best day to call ING Bank (Australia) is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that ING Bank (Australia) staffs the call center well on Tuesday.

Why Customers Call ING Bank (Australia)

If you have time to do a bit of reading before you call ING Bank (Australia), we recommend you read over some of our problem-specific articles.

What types of accounts does ING Bank offer?

ING Bank offers a range of accounts to suit different banking needs. The main types of accounts offered include the Orange Everyday transaction account, Savings Maximiser high-interest savings account, and the Global Living Superannuation fund. The Orange Everyday account is designed for everyday banking, with no monthly fees, free ATM withdrawals, and features like Apple Pay and Google Pay. The Savings Maximiser account is a high-interest savings account that offers competitive interest rates and allows easy access to funds. Lastly, the Global Living Superannuation fund is an account specifically tailored to help customers save for retirement, offering investment options and tax benefits. With these account options, ING Bank aims to provide flexible and convenient banking solutions for its customers.

What are the fees and charges associated with ING Bank accounts?

ING Bank accounts have minimal fees and charges, designed to provide value to our customers. Our everyday Orange Everyday bank account has no monthly fees, no ATM withdrawal fees in Australia, and no ING international transaction fees. However, some fees may apply, including a $2.50 fee for using non-ING ATMs in Australia, an Overdraft Fee of $10, and a $30 fee for insufficient funds. For our Savings Maximiser account, there are no monthly fees, with a high variable interest rate. In addition, there are no fees for online transfers, BPAY payments, or scheduled deposits. It's important to refer to the ING Fees and Limits Schedule for a comprehensive list of fees and charges or contact our customer service team for further details.

Can I link my ING Bank account to external accounts?

Yes, you can link your ING Bank account to external accounts. ING Bank provides a convenient and easy way to connect your bank account with other financial institutions. By using our online banking platform or mobile app, you can effortlessly link your ING Bank account to external accounts in just a few simple steps. This allows you to transfer funds between your ING Bank account and other accounts, making it convenient to manage your finances in one place. Whether it's linking your ING Bank account to another bank, credit union, or investment account, we offer a seamless integration to help you streamline your financial transactions.

Top ING Bank (Australia) customer service problems

Click the link above to get answers to just about any ING Bank (Australia) customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call ING Bank (Australia) is extracted from issues that customers have reported to GetHuman.
ING Bank (Australia) issues reported to GetHuman

Conclusion and closing notes

This is ING Bank (Australia)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a ING Bank (Australia) agent. This phone number is ING Bank (Australia)'s best phone number because 498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 1800 639 082 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call ING Bank (Australia) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, ING Bank (Australia) has 1 phone number. It's not always clear what is the best way to talk to ING Bank (Australia) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for ING Bank (Australia). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like ING Bank (Australia). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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