HughesNet Member Services

Phone Number & Getting a Rep

HughesNet Member Services number

888-667-5537
Toll-free·Calls Member Services·See main phone number & contact info
Q:

How do I talk to a human at this HughesNet number?

A:Press 0
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Monday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to HughesNet Member Services?

A:The average hold time is 16 minutes. The longest hold times are on Friday, and the shortest are on Monday.

All HughesNet customer service contact information

This is the #3 most popular HughesNet phone number out of 6. Click above to go back to the main customer service number and other contact information, including HughesNet email addresses, twitter handles, and live chat options.

More HughesNet Customer Phone Numbers

Customer Service

866-347-3292
Main phone number · Toll-free · 24 hours, 7 days · Press 2 then 0 at every prompt. · Enter or say the 10-digit phone number associated with your account.

Order New Service

888-615-0298
Toll-free · 24 hours, 7 days · Press 1 to order service, press 2 for customer service ·

Cancellations

877-329-1403
Toll-free · 24 hours, 7 days · Direct line for cancellation · Your call is very important to us. Please remain on the line while we find a support agent to help you.

New Customer Concierge

888-715-3291
Toll-free · Mon-Fri 4am-9pm, Sat 4am-4pm PST · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·

Corporate Offices

301-428-5500
24 hours, 7 days · Just remain on the line, and a representative will assist you. · For customer support, press 1. For investor relations, press 2. To become an installer or dealer, press 3. To dial by extension, press 4. To dial by name, press 5. For all other departments, press 6. For the security desk, press 7. For the operator, press 8.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this HughesNet phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0
Here is how our research team describes the way the HughesNet phone system greets you: If this call is urgent, please remain on the line, and a support agent will be with you shortly.

What are the hours and when should I call?

HughesNet operates the call center for this 888-667-5537 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 8,630 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this HughesNet phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like HughesNet staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call HughesNet is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 8,630 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.

The best time to call

In summation, the best day to call HughesNet is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that HughesNet staffs the call center well on Thursday.

Why call this HughesNet number?

Below is a sample of recent calls to HughesNet, and their purpose. Are any of these similar to the reason you are trying to call?
: ""
- From a call lasting 30s , Sep 23, 2024 7:40 PM
Internet connection issues: "My Internet is freezing up and very slow every month, I have the same problem."
- From a call lasting 6m 51s , May 16, 2024 1:06 AM

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!