A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Thursday, and the most busy day is Tuesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Hertz Customer Service?
A:The average hold time is 11 minutes.The longest hold times are on Tuesday, and the shortest are on Wednesday.
This is the #6 most popular Hertz phone number out of 6. Click above to go back to the main customer service number and other contact information, including Hertz email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · 24 hours, 7 days · Press 1 at the first menu. Next, must select an option 1-3. · Support related to upcoming reservations, press 1. Rental in progress or roadside support assistance, press 2. Completed rental, press 3. Gold plus reward inquiries, press 4.
Toll-free · 24 hours, 7 days · Press 3 · Support related to upcoming reservations, press 1. Rental in progress or roadside support assistance, press 2. Completed rental, press 3. Gold plus reward inquiries, press 4.
Toll-free · Mon-Fri 6am-7pm CST · Press 0, then wait · Support related to upcoming reservations, press 1. Rental in progress or roadside support assistance, press 2. Completed rental, press 3. Gold plus reward inquiries, press 4.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Hertz phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 3 at 1st prompt
Below are some clips we've found from Hertz's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Hertz. Your call may be recorded or monitored for quality assurance.
For faster service, redeeming points, profile updates, tier status, password reset, and much more, Visit Hertz dot com or download the Hertz app.
Let's go. Please listen carefully as our options have changed.
For support related to upcoming reservation, press one.
For a rental in progress or roadside support issue, press two."
Excerpt from a call with Hertz
Tuesday, June 11, 2024 5:19 AM
After you press 1
"To repeat this message, press nine.
To book or modify upcoming within US and Canada, press one.
To book or modify upcoming reservation outside US and Canada, press two."
Excerpt from a call with Hertz
Saturday, June 15, 2024 11:37 AM
What are the hours and when should I call?
Hertz operates the call center for this 888-777-6095 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 162 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Hertz phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Hertz staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Hertz is Thursday.The most busy day to call is Tuesday, which averages 146% more phone calls by comparison.Again, this is based on a sample of 162 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Busiest
Wed
Thu
Quietest
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Hertz is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Hertz staffs the call center well on Thursday.
Why call this Hertz number?
Below is a sample of recent calls to Hertz, and their purpose. Are any of these similar to the reason you are trying to call?
: ""
- From a call lasting 1m 17s , Sep 18, 2024 3:28 PM
: ""
- From a call lasting 40s , Sep 4, 2024 12:25 AM
Inquiring about car collection: "I just wanna make sure I'm able to collect my car when I arrive a little bit late."
- From a call lasting 5m 22s , Aug 21, 2024 4:17 PM