HSBC (US) Premier Member Customer Service

Phone Number & Getting a Rep

HSBC (US) Premier Member Customer Service number

888-662-4722
Toll-free·Calls Premier Member Customer Service·See main phone number & contact info
Q:

How do I talk to a human at this HSBC (US) number?

A:For Premier members
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Thursday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to HSBC (US) Premier Member Customer Service?

A:The average hold time is 2 minutes. The longest hold times are on Wednesday, and the shortest are on Tuesday.

All HSBC (US) customer service contact information

This is the #4 most popular HSBC (US) phone number out of 4. Click above to go back to the main customer service number and other contact information, including HSBC (US) email addresses, twitter handles, and live chat options.

More HSBC (US) Customer Phone Numbers

Customer Service

800-975-4722
Main phone number · Toll-free · Mon-Sun 7am-12am EST · Press # if you are not a customer, then you must choose an option 1-5 or 9. · For lost, stolen cards, security center, or fraud, press star (*). Otherwise, enter your account, card, or social security number. If you are not a customer, press pound (#).

Private Banking

212-525-3888
24 hours, 7 days · Calling this HSBC (US) number should go right to a real human being ·

International Customer Service

716-841-7212
Mon-Sun 7am-12am EST · Press ### to get an operator. · For lost, stolen cards, security center, or fraud, press star (*). Otherwise, enter your account, card, or social security number. If you are not a customer, press pound (#).

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this HSBC (US) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: For Premier members
Here is how our research team describes the way the HSBC (US) phone system greets you: For lost, stolen cards, security center, or fraud, press star (*). Otherwise, enter your account, card, or social security number. If you are not a customer, press pound (#).

What are the hours and when should I call?

HSBC (US) operates the call center for this 888-662-4722 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 1,371 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this HSBC (US) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like HSBC (US) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call HSBC (US) is Tuesday. The most busy day to call is Thursday. Again, this is based on a sample of 1,371 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.

The best time to call

In summation, the best day to call HSBC (US) is Tuesday. In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this HSBC (US) number, but it is also the day with the shortest hold times.

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!