A:Not at this number; hours here are Mon-Fri 7am-8pm, Sat 8am-5pm EST.The least busy day is Thursday, and the most busy day is Friday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Monday, and the shortest are on Wednesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Gas South below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Gas South phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0 until transferred
What are the hours and when should I call?
Gas South operates the call center for this 877-472-4932 phone number Mon-Fri 7am-8pm, Sat 8am-5pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 37 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Gas South call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Gas South phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Gas South staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Gas South is Thursday.The most busy day to call is Friday.Again, this is based on a sample of 37 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Monday.
In summation, the best day to call Gas South is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Gas South staffs the call center well on Thursday.
Why Customers Call Gas South
If you have time to do a bit of reading before you call Gas South, we recommend you read over some of our problem-specific articles.
Gas South is a leading natural gas provider in the southeastern United States. We offer reliable and affordable natural gas services to residential, commercial, and industrial customers. With over 20 years of experience, Gas South has built a strong reputation for exceptional customer service and competitive rates. Our mission is to make natural gas services accessible and hassle-free for our customers, ensuring their homes and businesses are comfortable and energy-efficient. We provide flexible pricing plans, convenient billing options, and personalized support to meet our customers' specific needs. By choosing Gas South, customers can enjoy the benefits of clean, reliable, and cost-effective natural gas, backed by a trusted provider that prioritizes their satisfaction.
Gas South offers several convenient payment options for its customers. Firstly, customers can choose to pay their bills online through the company's website or mobile app. This option allows for easy and secure electronic payments using a bank account or credit/debit card. Customers can also set up automatic recurring payments, ensuring that their bills are always paid on time. Additionally, customers can make payments over the phone by calling Gas South's customer service. If customers prefer to pay in person, they can visit one of Gas South's authorized payment locations. Lastly, customers can opt for the Budget Bill plan, which averages annual gas costs into equal monthly payments. With these various payment options, Gas South aims to make bill payments as convenient and flexible as possible for its customers.
The Gas South Cares program is a philanthropic initiative undertaken by Gas South, a leading natural gas provider. This program aims to make a positive impact in the communities it serves by supporting various charitable organizations and community initiatives. Gas South Cares focuses on three main pillars: children and youth, hunger relief, and education. Through partnerships and grants, Gas South Cares supports programs that enhance the lives of children and young people, alleviate hunger by providing meals to those in need, and promote education through scholarships and educational programs. Gas South is committed to giving back and believes in the power of making a difference in the lives of individuals and communities.
Click the link above to get answers to just about any Gas South customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Gas South is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- Gas South customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Gas South's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Gas South agent. This phone number is Gas South's best phone number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-472-4932 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Gas South first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Gas South has 1 phone number. It's not always clear what is the best way to talk to Gas South representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Gas South. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Gas South. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.